Muhammad Zain-
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Summary
I'm an experienced Virtual Assistant and have been providing Administrative, Human Resources, Marketing, and
Tax Support Services for the past 5+ years. My proficiency also includes Sales, Business Management, and
Accounting.
High-level ability and interpret financial statements along with a substantial skill in using Accounting Information
System software such as MYOB and SAP.
Experience
Administrator
Dice
Dec 2019 - Present (2 years 2 months +)
As an Administrator my role is focused on managing social media, responding to important emails,
getting HR reports, preparing customer spreadsheets, keeping online records, also:
• Organizing managers’ calendars,
• Performing market research,
• Create presentations, as assigned,
• Address employees administrative queries,
• Support sales operations team with updating appropriate sales documentation,
• Developing a growth strategy focused both on financial gain and client satisfaction,
• Arranging business meetings with prospective clients,
• Analyzing current and past financial data, such as sales reports, and providing strategies to cut costs
and increase revenue.
Sales Operations Coordinator
PARKROYAL Melbourne Airport
Aug 2017 - Nov 2019 (2 years 4 months)
As a Sales Operation Coordinator, my role was to assist sales organizations in generating,
documenting, and releasing software (licenses and keys), receive, validate and respond to customer
portal requests,
• Review newly acquired customer entries, investigate contact information and conduct new customer
• Outreach activities, Manage the Welcome Kit process; order supplies, kit, and ship on a timely basis,
• Schedule partner and customer onboarding activities,
• Ability to respond and react to internal and external customers, clearly communicate & set
expectations,
• Ability to balance simultaneous projects, evaluate workload and prioritize tasks based on criticality,
• Demonstrates the highest level of detail orientation and organizational skills,
• Operates in a cooperative and collaborative spirit to achieve shared goals across multiple functions.
Sales Assistant
Origin Energy
Mar 2016 - Apr 2017 (1 year 2 months)
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Performing market research to identify new opportunities and engage with executives to establish
strategies.
Preparing the company budget and continually track expenses, as well as make sure we're on track to
hit revenue targets.
Developing and delivering pitches for potential investors.
Networking with investors and other business partners to generate new leads.
Education
Performance Education
Professional Year, Accounting; Recognized by CPA/ CA and SMIPA.
Nov 2017 - Jul 2018
Cambridge International College Australia
Bachelor's degree, Accounting
May 2013 - Apr 2017
Skills
Business Development • Administration • Accounting • Technical Support • Analytical Skills • Tax •
Finance • Payroll • Human Resources (HR) • Marketing
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