Halima Ebubeze

My background lies in successfully identifying customer needs, managing superior customer relationships, ensuring customer success, and providing outstanding customer service to meet and surpass the expectations of customers.

Throughout my career, I have been privileged to handle and troubleshoot technical errors, manage customer communications and initiatives to improve customer service, increase customer satisfaction, and maintain customer retention. More so, I have worked with business development experts, sales team, and c-level executives on ideation activities that were aimed at optimizing sales processes, improving customer support management, carrying out customer needs analysis, identifying buying personas, and improving inbound and outbound marketing strategies.

Lastly, I enjoy challenges and look forward to opportunities where I can assume more responsibilities. I equally want to be able to immerse myself in collaborative efforts aimed at proffering solutions to ensure a positive customer experience and satisfaction.