Cynthia Akubue

Detail-oriented, dedicated and versatile professional in virtual assistant, customer support and sales with 4 years of hands-on experience in providing top-tier assistance and service to clients across diverse industries. Strive in a fast-paced virtual environment, following established procedures and practices while making acceptable innovations where needed. Proficient in managing administrative tasks, resolving customer inquiries, and optimizing workflows to enhance operational efficiency. Skilled in utilizing various communication platforms and CRM systems to deliver prompt and personalized support. Proven ability to multitask effectively, prioritize tasks, and adapt to dynamic work environments while maintaining a high standard of professionalism and confidentiality. Committed to fostering positive customer relationships and exceeding expectations through proactive problem-solving and exceptional service delivery. Armed with extensive experience in cultivating clients relationships, driven revenue growth and providing exceptional customer service. I am poised to deliver outstanding results and elevate organizational success in sales, virtual assistance and customer support capacities.