Zyredale Molde

Zyredale Molde Appointment Setter CONTACT --Phase 1 NHA Bangkal Kadayawan Homes Davao City, Philippines, 8000 EDUCATION Doña Soledad Dolor Elementary School- Governor Vicente Duterte National High School- University of Mindanao 2017 - 2018 SKILLS CAREER OBJECTIVE To obtain a customer service position in a dynamic organization that values teamwork, professionalism, and a customer-centric approach. I aspire to enhance customer experiences by promptly addressing inquiries, resolving issues, and fostering positive relationships, while continuously developing my customer service expertise. WORK EXPERIENCE Real Estate/Mortgage Cold Caller/Appointment Setter Lead Catalyst Contacting the prospects using VICIdial, trying to build conversations about properties for sale, rent, lease, or using a simple calling script specific to the client. I also have to follow up with the prospects when needed. Customer Service Representative (Live Chat) Tribecar Rentals Can work with minimum supervision 2020 - 2022 Using Zendesk to communicate with the applicants regarding their inquiries, concerns, and service problems. Expedited registration concerns in order to rent the car. Remedied issues quickly and within parameters of company-mandated policies and procedures. Sales Development Representative/Appointment Setter Trident 2022 - 2023 Using scripts and sales pitches to effectively convey the value of the product or service being offered by making initial contact with prospects via phone call and email. REFERENCES Stephanie Duran Customer Service Cold Calling Appointment Setter Technical Support Team Player Communication Skills Problem Solving Interpersonal Skills 2019 - 2019 Lead Catalyst Supervisor - Kristine Mae Remoroza Tribecar’s Senior - Jessa Orozco VA Supervisor -