Zosyl Marie Arocha

ZOSYL MARIE AROCHA Virtual Assistant CONTACT arochazosylmarie@gmail .com - https://zosylmariearoch a.wixsite.com/freelancev a San Francisco, Surigao ABOUT “Success is knowing your purpose in life, growing to reach your maximum potential, and sowing seeds that benefit others.” ― John C. Maxwell Zosyl is a virtual assistant with good knowledge in Social Media Marketing and Management. Capable of data entry and transcription jobs; and has a 4-year expertise as a Customer Service Representative & Technical Support. del Norte, PH CORE COMPETENCIES EDUCATION Social Media Management Email Management Social Media Marketing Calendar Management BACHELOR OF SCIENCE Internet Research File Management ECOTOURISM-, 2018, 4th yr level Data Entry Technical Support Transcription Mindanao State University Marawi City, PH EXPERIENCE COMPUTER SKILLS Microsoft Word CUSTOMER SERVICE REPRESENTATIVE Microsoft Excel Convergys Corp. |- Microsoft Publisher Microsoft PowerPoint • Worked as an inbound call center agent for a leading US telecommunications company • Successfully adapted to flex schedules and graveyard shifts • Acquired & completed a 6-month Leadership Training SOCIAL • Ranked one of the top performing agents for 3rd quarter 2014 • Passed as monthly scorecards & client-mandated metrics for 4 consecutive years https://www.facebook.c om/Freelance-VirtualAssistant-Zosyl-Arocha-/ ADMINISTRATIVE CLERK Civil Aviation Authority of the Philippines | 2012 https://www.instagram.c om/freelancevazosyl/ • Distributed and conducted daily inventory for airport “terminal fees” https://twitter.com/Zosy • Organized employee documents lArocha • Encoded and updated employee information in the database with the use of Microsoft excel & word