Zoryel Montano

I am a resourceful and goal-oriented individual with exceptional ability to multi-task and a can do attitude. I started my career as a virtual assistant in 2019 and handled different clients as a project manager, social media manager, receptionist, and overall admin assistant which showcase my flexibility and multi-tasking skills. I can easily adapt and deliver results even with minimum supervision. I also have an extensive background in the

BPO industry and handled different accounts related in banking and finance, medical insurance and life insurance. With my years of experience handling customer service,escalations and collections through outbound and inbound calls, chat and email, I have developed utmost interpersonal and communication skills that I can use to effectively handle customer concerns and correspondence.