Zoraida Feguiroa Sapo An

Zoraida F. Sapo-an Executive Virtual Assistant | Real Estate & Administrative Support Refine and expand my administrative skills, leveraging technology to streamline tasks and improve productivity. I am committed to deepening my industry knowledge and strategic insights, ensuring I contribute effectively to my clients' success. Through continuous learning and collaboration, I aim to provide consistent, high-quality support and contribute to the growth of the teams I work with. Contact Phone - Email - Address Toril, Davao City, Philippines, 8000 Education 2017 Bachelor of Science in Business Administration major in Financial Management Davao Central College Experience 2024 - 2025 Confidential Company l Victoria, Australia Real Estate Virtual Assistant Supported real estate agents with property listings, research, and CRM/database management. Prepared client briefs, reports, and info packs while managing calendars, appointments, and automated communications. Conducted due diligence using RE.com, Domain.com, CoreLogic, and council sites. Designed ‘Just Sold,’ ‘Auction,’ and ‘Just Listed’ artwork for social media marketing, and assisted with basic email marketing and client correspondence. 2021 - 2024 River Valley Homes l Newburgh, NY Virtual Assistant Strategist Provided administrative and operational support in real estate and personal tasks, including data entry, customer service, podcast transcription, and financial tracking via Google Sheets. Managed social media (Instagram, TikTok, Facebook, YouTube) by creating content, graphics, and lyric videos. Conducted property analysis, market research, and WordPress/Elementor website development. Specialized in lead generation, appointment setting, email management, and client engagement to drive business growth and ensure smooth coordination of business and personal matters. 2014 - 2023 Expertise Property Management Lead Generation Email Management Website Management Social Media Management Simple Graphic Design Advanced knowledge in MS Word, Excel, and Google Suite Google Sheets-based financial record-keeping Dashboard Making Simple & Clean Video Editing (CapCut) – Just Cuts & B-Roll Administrative Support Expert CRM Management Property Listing & Marketing Management BF Industries, Inc. l Davao City, Philippines Production Unit Supervisor As a team leader, I was responsible for overseeing the team’s operations, ensuring alignment with organizational goals, and maintaining high performance. I implemented policies and standard operating procedures to enhance efficiency and supervised unit members and their activities to ensure accountability. Additionally, I enforced safety policies within the section, promoting compliance and a safe work environment. I also handled other duties as assigned, demonstrating flexibility and commitment to the team’s success. 2017 - 2019 Confidential Company l Canada Lead Generation Team Leader Trained new hires and monitored quadrant activities to ensure agent productivity, reassigning tasks when needed for efficiency. Oversaw lead quality, managed LinkedIn interactions, and escalated messages to management for tailored responses. Compiled weekly lead counts and delivered performance reports to keep leadership informed. Skills Earned Sixteen (16) hours Real Estate Training for Virtual Assistants: (https://knightsofonlinemarketers.com/) (certificate) Skills Development & Enhancement Program (SDEP) referred to as the Integrated Comprehensive Virtual Assistant Training and Coaching Program (https://knightsofonlinemarketers.com/)