I am a Certified customer success specialist, Human resource manager, a trained Business analyst and Project manager.
Over 2 years, I have functioned in roles which have brought me within the scope of human interaction, be it with customers or employees
As a customer success specialist, asides buying into the emotions of customers with quality interactions, I make sure to keep their minds fixed on the value ofthe product or service the organization offers, using personalized customer engagements, I ensure customer loyalty and retention
Getting clients to see products and services in a whole new perspective where value is amplified is the core of my job as a customer success specialist, and this I have achieved with pride and utmost devotion.
As a human resource manager, I ensure a productive work environment for employees. I create, implement and enforce policies that govern employee activities within the organization for fair treatment, productivity and efficiency