Zia Coramil Atienza

I am writing to express my interest in a position where I can leverage my diverse background in customer service, virtual assistance, and technical support. With over five years of experience in the BPO industry and one year as a virtual assistant managing a Shopify ecommerce store, I have developed strong skills in handling returns, refunds, chargebacks, and customer inquiries through email support.

In addition to ecommerce, I bring knowledge of healthcare processes as a medical biller, and experience in technical support, giving me a solid foundation in both client communication and back-end systems support. My ability to adapt quickly, manage multiple tasks, and resolve issues efficiently has been key to maintaining high customer satisfaction in all roles I’ve held.