Zeeshan Khan

Zeeshan khan CONTACT--Riyadh, Riyadh province 13424 CAREER OBJECTIVE Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Frequently praised for communication by my peers, I can be relied upon to help your team achieve its goals. EXPERIENCE SKILLS Aug 2023 – Till Date • • • • • • • • • • • • • • • • Computer Programming Design Support • • EDEG Rope company Riyadh SaudiArab • Hardware troubleshooting Network Infrastructure Support Deployed new versions of software applications across multiple platforms with minimal downtime. • System Updates Wide Area Network (WAN) • Software Configuration • Training Junior Team Members Technical Documentation Created detailed documentation of IT infrastructure components and configurations. Used EDMS (SharePoint) to coordinate purchasing, dispatching, placement, and archiving activities. Timely resolved issues (ticketing system), Windows installation, Software installations, Maintenance. Diagnosed and troubleshooted system and network problems, software faults, and hardware complications successfully. • Hardware and Software Monitoring • Remote Support Network Hardware and Software Maintenance Configured routers, switches, firewalls, wireless access points, and VPNs to ensure secure communication between networks. • OS installation and management • Successfully Achieved my tasks including handling L1/L2 users' and data center issues, understanding user's issues/complaints, and acting accordingly. Provided remote and on-site Support services. Technical Support and Assistance Installing New Hardware Wireless Access Feb2022- July2023 Point IT Support Engineer LANGUAGES • IT Engineer Riphah International University Malakand Campus • Arabic Conversational English Fluent Configured scanners, printers, and copiers and provided access to the printers and scanners across the network. • • • Urdu Native • • Provided technical support to users by troubleshooting hardware and software issues. Installed, configured, tested, maintained, and upgraded computer systems and network equipment. Deployed new PCs, and laptops for users with OS installation and configuration of required applications, software etc. Assisted in the design, implementation, and management of LANs, WANs, and Wi-Fi networks • • • Diagnosed and troubleshooted system and network problems, software faults, and hardware complications successfully. Managed inventory, and made sure the availability of required software and hardware on time. Provided remote and on-site Support services. EDUCATION Oct-2017 Oct-2021 Bachelor of Science (B.S.) in Software Engineering Sarhad university of science and information technology June 2015 - Aug 2017 HSSC (Higher Secondary School Certificate) Hira High school and science college shahdherai , Pakistan Mar 2013 -June 2015 SSC (Secondary School Certificate) Hira High school and science college shahdherai , Pakistan CERTIFICATIONS • • • • • • CCNA CEH MC OFFICE TCP/IP LAN & OSI Model CCTV REFERENCES References available upon request