Zarah Loris Mendez

About Me

With a strong foundation in administrative support, data management, and quality control, I bring a versatile skill set and a results-driven mindset to every role I take on. My background spans virtual assistance, quality assurance, research, content writing, and CRM management, making me a well-rounded professional who thrives in fast-paced, detail-oriented environments.

I have two years of experience in the U.S. insurance industry as a Quality Control Specialist, where I managed policy applications, compliance verification, and payment audits with meticulous attention to detail. This role honed my analytical skills, accuracy in documentation, and ability to coordinate seamlessly with U.S.-based teams, ensuring smooth operations in a high-stakes industry. Additionally, my experience in data management, workflow optimization, and administrative coordination has made me highly adept at maintaining organized and efficient systems.

In my role as an Administrative Assistant, I further developed my ability to handle complex data entry, manage communication workflows, and ensure operational efficiency. I am proficient in Microsoft Excel, Google Sheets, SalesRabbit, and other CRM tools, allowing me to process and analyze large datasets with precision. My expertise in creating SOPs, managing schedules, and researching industry trends ensures that I can streamline processes and enhance productivity for any team.

Beyond administrative work, I have a background in news writing and content creation, having worked in a media company’s news department. This experience sharpened my written communication skills, research abilities, and adaptability in handling time-sensitive information. My ability to craft compelling narratives and generate engaging content allows me to communicate complex ideas clearly and persuasively.

What sets me apart is my strong work ethic, problem-solving mindset, and adaptability. Whether I’m analyzing data, coordinating projects, managing transactions, or researching industry trends, I am committed to delivering high-quality work with precision and efficiency. I thrive in environments that challenge me to think critically, collaborate effectively, and innovate processes to drive results.

I am eager to bring my skills and experience to a dynamic team that values efficiency, accuracy, and strategic problem-solving. If you're looking for someone who can handle complex tasks, streamline workflows, and ensure seamless operations, I am confident that I am the right fit.