Zarah Bacoto

Hi, I’m Zarah Bacoto, a Virtual Assistant and Operations Support professional with over 21 years of corporate experience in customer service, administration, and client engagement, and recent hands-on work as a VA supporting U.S.-based businesses.

My career started in the corporate sector, where I learned the importance of precision, reliability, and excellent communication. Over the years, I managed everything from branch operations and client accounts to executive-level communication. These experiences shaped my ability to stay organized, solve problems quickly, and keep projects moving smoothly under pressure.

Transitioning into Virtual Assistance allowed me to combine these administrative skills with my digital expertise. I have worked on:

• Managing calendars, emails, and client communication with attention to detail
• Data entry, reporting, and roster management for accuracy and efficiency
• Scheduling coaches, meetings, and logistics to keep operations on track
• Posting recruitment ads and conducting applicant screenings
• Social media coordination (content planning, Canva design, caption writing, scheduling, and analytics)

To stay ahead, I continuously upskill. I’ve completed the Outskill AI Mastermind training, where I learned how to use AI for content creation, automation, and workflows, and I’m comfortable with tools like Notion, Airtable, Canva, Meta Business Suite, Buffer, Microsoft Office, Zoom, and Slack.

What drives me is being the person who works behind the scenes to make businesses run smoother. I take pride in supporting owners and teams so they can focus on growth, client impact, and their big-picture goals.

My goal is to help you save time, reduce stress, and run your business more efficiently, with the confidence that your operations are in capable hands.