Zanick Lewis

My name is Zanick Lewis, and I am a dedicated and results-driven Customer Service Professional with over 10 years of experience supporting customers across diverse industries, including financial services, retail, hospitality, product-based services, and solar energy. I pride myself on delivering high-quality service through active listening, effective communication, and a solutions-oriented mindset.

Throughout my career, I’ve held a variety of customer-facing and administrative roles that have helped me develop a well-rounded skill set. Whether I was assisting clients with loan applications, managing order logistics, or resolving complex issues, I’ve always approached each task with patience, professionalism, and attention to detail. I’ve worked with both individual customers and internal teams, helping to streamline processes, create knowledge base resources, and improve service delivery.

I’m highly adaptable and thrive in fast-paced environments. I’m comfortable juggling multiple responsibilities, from cold calling and intake processing to client follow-ups and problem resolution. In every position, I’ve earned trust and praise for my ability to remain calm under pressure and committed to going the extra mile to meet and exceed expectations.

After taking time off to focus on being a full-time mother, I returned to the workforce with renewed energy and perspective. During that time, I completed online courses, including a certificate in Bookkeeping and Customer Service, which helped sharpen my skills in organization, time management, and digital tools like Microsoft Office and Slack.

I’m currently seeking new opportunities where I can apply my customer service experience and strong interpersonal skills in a meaningful way. I’m especially interested in roles that involve working with diverse clients, supporting operations, and contributing to team success. My goal is to be part of a company that values quality service, collaboration, and professional growth.

In everything I do, I bring a strong work ethic, a positive attitude, and a genuine desire to help people. I believe in building strong relationships, finding the best solutions, and creating memorable service experiences that reflect well on the company and leave a lasting impression on the customer.