I’m Im a highly organised and dedicated Administrative and Personal Assistant with a strong background in office administration, client services, and operational support. With my career spanning various industries, I developed a robust skill set that includes administrative coordination, client relationship management, and executive-level assistance. Known for my efficiency, attention to detail, and interpersonal skills, I excels in fast-paced environments requiring discretion, multitasking, and deadline-driven performance.
Core Skills & Competencies:
Administrative Support: Proficient in managing calendars, scheduling meetings, maintaining client records, document management, and general office duties.
Computer Literacy: Advanced skills in Microsoft Word, Excel, and Outlook; capable of handling databases and spreadsheets with efficiency.
Communication: Fluent in Afrikaans and English, both written and spoken. Experienced in managing internal and external correspondence, including emails, phone calls, and documentation.
Client Relations: Adept at providing high-level support to clients, including handling inquiries, booking appointments, and ensuring satisfaction through proactive problem-solving.
Organization & Time Management: Skilled in prioritizing workloads, meeting deadlines, and keeping administrative processes streamlined and efficient.
Discretion & Confidentiality: Trusted with handling sensitive information, particularly in roles involving private clients, executives, and financial documentation.
Professional Experience:
Everest Wealth (May 2023 – Present)
Private Wealth Specialist Assistant
Responsibilities include managing the CEO’s schedule, acting as a liaison with stakeholders, maintaining confidentiality, supporting compliance procedures, and managing client interactions.
The Franchise Co (Sep 2021 – May 2023)
Administrative Assistant
Responsible for managing investment transactions, assisting investors and brokers, maintaining office supplies, and ensuring correct processing of monthly dividends.
Dr. Riana Malan Inc (Jul 2021 – Sep 2021)
Receptionist
Oversaw front desk operations at a medical practice, including patient scheduling, handling inquiries, and managing financial and medical records.
Select Registrations Pty Ltd (Feb 2020 – Sep 2020)
Administrator
Managed vehicle registrations and transfers, handled client queries, responded to emails, and provided daily bookkeeping and administrative support.
Frans Garden Services (Feb 2019 – May 2019)
Administrator
Prepared quotations, handled customer payments, and coordinated daily job bookings.
Willow Tree (Jan 2018 – Aug 2018)
Waitress (Part-Time)
Provided customer service, took orders, and maintained cleanliness and order in the restaurant.
Training & Certification:
SEESA Training Courses:
Introduction to the POPI Act
Basic Conditions of Employment
Customer Service
Personal Traits:
Reliable, self-motivated, and detail-oriented
Able to work independently or collaboratively
Calm and focused under pressure
Passionate about providing quality administrative and client support