Zandra B. Ayson--
Imus City, Cavite Philippines
Objective
To land a job where I can showcase my skills and improve. To work in a company where I can learn new things and grow to be better professionally and personally.
Work Experience
ALORICA Mall of Asia
August 2018 – January 2019
Customer Service Advocate
Dealing with large number of customers on a daily basis and ensuring complete satisfaction.
Making sure to provide correct and accurate information regarding prescription drugs.
Dealing with external parties such as Pharmacist and Medical Practitioners.
Helping the senior citizens of the United States with their medications and possibly make their lives better.
Callmax Solutions
March 2018 – July 2018
Customer Service Representative
Dealing with large number of customers on a daily basis and providing complete accurate information.
Processing Claims for hospitalizations and doctor visits for every members of the insurance company.
Classifying medical procedure codes and diagnosis codes for correct payments.
IQOR Dasmariñas
December 2016 – January 2018
Customer Finance Specialist
Dealing with large number of customers on a daily basis and ensuring complete satisfaction.
Resolving customer complaints and disputes, as well as giving them the best way possible to get out of their delinquencies.
Processing payments.
Upselling and Retention.
Educational Background
October 2009
Alternative Learning System A&E
Imus City, Cavite
High School Graduate
April 2004
Imus Pilot Elementary School
Imus City, Cavite
Elementary Graduate
Personal Information
27 yrs. Old
November 20, 1991
Female
Filipino
Single
