I'm Zainab Rasheed, A Virtual Assistant and Customer Support Specialist with a background in executive support, lead generation, and managing Airbnb properties. I help busy entrepreneurs, businesses, and hosts stay organized, respond to clients quickly, and run their operations smoothly.
With hands-on experience in CRM tools (HubSpot, Freshdesk, Intercom, Trello,Asana), calendar/email management, guest communication, and client onboarding, I provide top-notch support that ensures productivity and satisfaction.
Whether it's managing a busy executive’s schedule, resolving customer issues promptly, or boosting leads through tools like Apollo, I bring a calm, efficient, and solutions-driven approach to every task.