ZAICHI ATEF
F R E E L A N C E R – E - C OMME R C E | U X / U I D E S I GN
| D I GI T A L MA R K E T I N G | C U S T OME R S U P P OR T
PROFESSIONAL SUMMARY
Multilingual freelancer with solid experience in Shopify management, UX/UI design, AI-powered
content creation, and customer support. I help businesses grow their digital presence, improve
user experiences, and run efficient online operations. Skilled in adapting quickly, working
independently, and delivering client-focused solutions with clarity, consistency, and creativity
CONTACT
Phone: -
Address: Italy - Palermo 90133
Email:-
LinkedIn: https://www.linkedin.com/in/atef-zaichi-952a21231/
WORK EXPERIENCE
Shopify Manager | Social Media & Ad Specialist May 2023 – Present
Poisson d’Or – France, Paris
Manage the Shopify store: products, pricing, fulfillment, promotions, and visual layout.
Provide customer support via email and social channels with fast response and high satisfaction.
Design and publish content using Canva AI, aligned with the brand’s tone and seasonal offers.
Plan and run Meta Ads campaigns focused on engagement and sales growth.
Track campaign results and adjust creative or targeting strategies accordingly.
Keep the online store and social platforms aligned and consistently updated.
Shopify Manager | Social Media & Ad Specialist March 2022 – April 2023
LedArt – Tunisia / Remote
Handled daily customer interactions through Instagram and Facebook.
Created visual and written content with Canva and Canva AI to support product launches and
campaigns.
Managed community engagement, boosted post interactions, and improved brand visibility.
Collaborated with the business owner to shape digital communication and daily outreach.
Helped strengthen brand loyalty by offering professional and personalized support in Arabic and
English
EDUCATION & CERTIFICATIONS
GoMyCod-
British Council | 2022
Diploma – UX Design & Digital Marketing
IELTS – Level C2 (Proficient User)
TOOLS & TECH STACK
Shopify
Canva & Canva AI
Figma
Meta Business Suite
Google Workspace
Facebook & Instagram (Professional Tools)
Ai Tools
SKILLS
Shopify Store Management
UX/UI Design
AI-Based Content Creation
Social Media Strategy
Customer Communication
Branding & Visual Consistency
Campaign Planning
Remote Work Reliability
Fast Adaptation & Independent Execution
LANGUAGES
Arabic – Native
English – Fluent (IELTS C2 Certified)
Italian – Intermediate
French – Basic
