Zach Lindop
San Francisco CA, 94114 |- |-Github | Blog | LinkedIn
Business Analyst / Data Analyst
Detail-Oriented Business Analyst and Data Analyst with expertise in SQL, Excel, Auditing and
Automating Workflows. Proven success in manipulating and exporting large data sets to analyze
and draw impactful insights. Excellent communicator both written and verbally who turns dense
data, into easily digestible key metrics.
Technical Skills
SQL, Excel, PowerPoint, Data Analysis, Oracle, ServiceNow, IAM, PL/SQL, Jira, Python,
Javascript, BASH, Ruby on Rails, HTML, CSS, AI, Automation, Problem-Solving
Experience
Infosys Limited : Senior Associate & Business Analyst (Feb 2022 - Mar 2025)
• Daily SQL scripts for large Excel data exports of about 5000 server instances
• Automated audit report workflows, reducing completion time from 3 weeks to 1 week
• Led a compliance team of 3-5 to audit our database and assign owners to vacant accounts
• Documented 50 user-stories, use-cases or process flows using Microsoft Office
• Created 3000 server roles with IAM, using Sharepoint to organize
Kasa Indian Eatery : Customer Service / Shift Lead (Sep 2017 - Jul 2021)
• Daily upselling of our items to exceed our sales goals
• Opened shop daily, prepped and made ready for business or inspection
• Led team of 3-5, oversaw training and operations
Eating with the Seasons : Customer Service / Packing Supervisor (Oct 2008 - Aug 2017)
• Resolved customer order issues daily, answering calls and emails, leaving them happy
• Led a team of 3-5 packers with daily meetings to review quality and operation issues
• Coordinated pick-ups and deliveries with staff, as well as third party vendors
Education
Flatiron School (New York, NY 7/21 - 10/21)
Software Engineer Bootcamp. Learned Javascript, React, Ruby on Rails, HTML & CSS
Certificate of Completion
San Francisco State University (San Francisco, CA 8/03 - 5/05)
Liberal Arts, 3.38 final GPA
Bachelor’s Degree
Technical Project
Lifehacks for Life Github | Demo
App that shares easy home, study, work & finance tasks. Ability to leave reviews, like and dislike
• Full Stack Application, with React frontend and Ruby on Rails backend
