Yvonne Joy Justo

My name is Yvonne and I worked for 4 years in the BPO industry and is now 8 months as a Freelancer.

In my BPO experience, I have been working for 2 years as a customer service representative on a Telco account, and 2 years also in medical billing. Both BPO experience requires validating customers' accounts, billing, and payment processing. Transitioning to being a freelancer helps me boost myself to come out of my comfort zone. At first, I thought I could not do it, but here I am, from my first task as Admin Support to CLIA Team support, and now a Technical Consultant Assistant and a Data Entry Specialist.