Yvette Swanepoel

CV for Yvette Swanepoel Contact number: Email address: LinkedIn: Address: --www.linkedin.com/in/yvetteswanie Weltevreden Park, Roodepoort, SA EXPERIENCE SYNOPSIS With over 18 years of recruitment expertise, I have built a versatile skill set that spans Talent Acquisition, Human Resources, Business Development, and Leadership across industries such as HR, Hospitality, Health & Fitness, IT, and Mining. My diverse background in both internal and agency roles has equipped me with a deep understanding of market trends and client needs, allowing me to excel in talent identification, headhunting, and relationship management. Having worked on national and international recruitment projects, I bring a 360-degree approach to the talent acquisition process. I have led the development of teams ranging from mid-level to C-suite, collaborating closely with various stakeholders to address recruitment challenges and meet strategic goals. I possess a strong foundation in understanding the KPIs required for agency expectations which include but are not limited to client acquisition, candidate placement, and revenue generation. My approach to candidate engagement is comprehensive, focusing on building strong relationships through consistent communication, personalized interactions, and a deep understanding of candidate motivations and career aspirations. I ensure a seamless recruitment process by maintaining transparency, providing timely feedback, and supporting candidates throughout their journey, from initial contact to successful placement and beyond. I would like to contribute to international organizations to leverage my recruitment expertise in a global context, expand my professional network, and gain exposure to diverse markets. I seek to contribute to an organization’s recruitment strategies on an international scale, while also further developing my skills in cross-border recruitment, market expansion, and strategic business growth initiatives. By joining a global team, I aim to make a meaningful impact by driving innovative recruitment solutions and fostering strong relationships across regions. _____________________________________________________________________________________________ Key knowledge / Software / Job Portals MS Office Suite Sage 300 Talent Genie Career Junction LinkedIn Premium JotForm - ATS Contract Negotiation Talent Acquisition Strategies Screening Building Talent Pipeline Project Planning Data and Record Management Talent - Recruitment Strategies Passive Sourcing Placement Partner Careers 24 HR Recruitment Policies Boolean search Applicant Tracking System New Staff Onboarding Process, Polices, Procedures EDUCATION Institution Queens High Boarding School Joubert Park College / RABMAR QSI Qualification Standard seven N4 Hairdressing - Not Trade Tested Lead Auditor – ISO 9001:2008 Quality Management Systems Courses Completed 1. 21st Century Talent Management Certificate - Udemy 2. Talent Acquisition Practices – Alison – current 3. Various courses Eskom 4. APSO – 2008 – IPSC 5. Full Nissan Product Range – 1996 / 1997 5. Full Mercedes Benz Product Range – 2000 / 2004 / 2005 6. Full Audi Product Range 2000 /01/ 02 /03 /04 7 Full BMW Product Range 2005 / 2006 8. Sewell’s Financial Course 9. BMW Fast Track Programme 10. Sales & Marketing (Audi, BMW) Udemy Course HR Analytics - MS Excel – current MS Excel - Beginner to Advanced - current Alison Talent Acquistion Practices Future Studies National Higher Diploma in Human Resource Date- EMPLOYMENT October 2023 – current NBTA (Pty) Ltd: Boutique Recruitment and Talent Firm – Fully remote ❖ Talent Acquisition/Recruitment • Industry Expertise: Specializing in sectors including IT, Medical, Hospitality, and supporting the expansion of a UK-based Talent Firm in South Africa • Comprehensive Recruitment Cycle: Managing the entire 360-degree recruitment process from start to finish • Business and Client Development: Cultivating and expanding client relationships to drive business growth • Consultation: Partnering with hiring managers to assess and fulfil recruitment needs • Job Advertising: Crafting and placing targeted job advertisements to attract suitable candidates • Selection Criteria Development: Creating selection criteria tailored to specific roles • Candidate Sourcing: Identifying and engaging potential candidates through diverse sourcing channels • Interview Management: Coordinating and conducting telephonic, virtual, and in-person interviews • Interview Scheduling: Ensuring all client and candidate interviews are efficiently scheduled and organized • Recruitment Process Management • Compliance Checks: Conducting thorough background checks, including references, credit, criminal, and educational verifications • Operational Oversight: Managing the day-to-day operational requirements of the recruitment function. _____________________________________________________________________________________________ October 2016 – September 2023 Planet Fitness: Largest privately-owned Health and Wellness Group in South Africa ❖ National Recruitment Manager Projects: ➢ Developed and implemented the Performance Management process for the Sales Division - 2017 ➢ Crafted and instituted updated recruitment policies and procedures for the Sales Division, including the Video Introduction, first implemented in March 2019, and subsequently transitioned to JotForm ➢ Collaborated with the Training Division to create the new Recruitment Module for the People Management program in January/February 2020 ➢ Part of the Project team which implemented the Electronic Onboarding for new employees in 2020 • Responsible for two Brands, which includes but not limited to Head Office and Sales Recruitment - 48 Clubs nationally • Work with HOD's and 8 Regional Sales Manager’s with regards to requirements within each division, ensuring the blueprints are adhered to. • Collaborating with all Business Units • Ensuring all advertising and sourcing requirements are actioned • Custodian of all Recruitment Day, screening, interviews, issuing of LOA, ensuring all required new staff are booked on Induction / Training requirements • Ensuring the full onboarding process is adhered too. • Work closely with the Training division with regards to: o Masters of Sales o Management Training - Sales o Booking of all required Induction / Training requirements for Head Office and Sales Division • Identify any internal talent with regards to career advancement • Identify any external talent • Travel to clubs when required regarding interviews, performance hearings • Ensuring all required advertising internal / external positions on designated format: Job portals, LinkedIn, Talent Genie • Internal Data management for onboarding of all new employee’s • • • • • • Actioning of all required administrative duties Sales Performance management, Performance Hearing, Dismissals Manage and updating of required Dashboards for the Sales Division Manage all SLA with third party service providers Ensure that the Brand is identified as the company of choice within the industry Meeting of deadlines required for all new staff packs, HR, payroll including background checks, on boarding, terminations, dismissal, UI-19 etc. • Keeping within the cost requirements of the division • Ensuring confidentiality _____________________________________________________________________________________________ October 2014 – October 2016 Global Trading Group: Packaging, Printing, Machinery, HR & Recruitment Services ❖ Human Resource Officer & Senior Recruitment Consultant • All sourcing for new candidates – when needed o Handling of all advertising for new roles within the group o Obtaining detailed job descriptions from Heads of Departments o Performance Management • LOA and Contracts of Employment • Welcome introduction / induction of all new staff (personnel forms) • Weekly follow up report on all new staff for the first month • All Grievance / Disciplinary procedures • All Leave requests and reporting • Attendance reporting / setting up on machine • Any generalized documentation relating to HR required for office use all Branches • assisted the GM with various aspects such as: o Development and Management of the Database through the job portals for example: Pent, LinkedIn, Indeed, Gumtree, Job Vine. o Implementation of process flow and policies o Ensuring the quality of CVS’s i.e., CV format, grammar, alignment, was correct and implemented o Implementing the correct procedures for the MIE process • Business Development and Client networking through: Cold Calling, Referrals, Reference’s, • Ensuring that all clients are seen on a regular basis • Clientele include but not limited to: o FMCG o Industrial o Hospitality o Automotive Industry o Manufacturing o Medical / Pharm • Manage communications between applicants, clients, sales and service consultants and others to keep all parties appraised of the status of each requirement • Post advertisements with community trade publications networks and variety of internet-based job portals • First stage screening of online applications evaluating such factors as job experience, education, training, skills, knowledge, ability and developing a short list of potential candidates to forward to the client or sales consultant. Facilitate applicant interviews with client (In person and or telephonically) • Present fully screened qualified candidates to the clients in a timely manner • Manage candidate interview results and selection decision with client. • Provide candidates feedback on interview results • Complete a minimum of two references checks on selected candidates • Complete a background and or criminal record checks as and when requested • Manage the offer process and negotiate compensation package including salary, start date and allowances where applicable • • • Assist with any orientation documents required Perform assigned tasks with minimum supervision Submit all candidate’s information – resume, employment application, references, communications, and backup documentation, to the HR department for on-boarding INTERNAL RECUITMENT • Assisting with all department Heads with internal positions • Ensuring full confidentiality ____________________________________________________________________________________ January 2014 – June 2014 Quyn Umakhi – Part of the Quyn Outsourcing International (PTY) Ltd Group ❖ Recruitment & Business Development Consultant • Develop Key relationships and network with Industry Leaders to identify and develop new business opportunities nationally and internationally: Saudi Arabia • Work with and support Sales personnel throughout the Group to fill client vacancies / requirements in a timely manner • Manage communications between applicants, clients, sales and service consultants and others to keep all parties appraised of the status of each requirement • Post advertisements with community radio stations, a variety of newspapers trade publications networks and variety of internet-based job portals • First stage screening of online applications evaluating such factors as job experience, education, training, skills, knowledge, ability and developing a short list of potential candidates to forward to the client or sales consultant. Facilitate applicant interviews with client (In person and or telephonically) • Present fully screened qualified candidates to the clients in a timely manner • Manage candidate interview results and selection decision with client • Provide candidates feedback on interview results • Complete a minimum of three references checks on selected candidates • Complete a background and or criminal record checks as and when requested • Manage the offer process and negotiate compensation package including salary, start date and allowances where applicable • Assist with any orientation documents required • Perform assigned tasks with minimum supervision • Submit all candidate’s information – resume, employment application, references, communications, and backup documentation, to the HR department for on-boarding _____________________________________________________________________________________________ November 2011 – October 2013 Mizasolve ❖ Senior Advisor to Eskom - Procurement Quality Assurance – May 2012 – Oct 2013 ❖ Supplier Performance Monitoring - November 2011 – May 2012 ❖ Commodity Sourcing & Project Sourcing • Execution of all Quality Assurance activities during the Procurement phase i.e., • Receive Procurement Quality Specifications from the Engineering phase • Participate in the Procurement Quality meetings and provide inputs from a quality point of view • Ensure that the quality specifications are included in procurement documents • Ensure that appropriate quality assessment and evaluation criteria are developed, in line with Eskom’s requirements and procedures • Participate in any site clarification meetings to address quality requirements • Involve the supplier assessment team to determine the effective assessment strategy (e.g., physical visits, reference checks, etc.) and commission the assessment team to execute the assessments • Oversee the evaluation of Quality requirements from all proposals, and ensure that reports are submitted to the designated buyers • Participate in negotiations with/ or adequately mandate and brief negotiating teams to ensure that Quality requirements are not compromised • Review draft contracts to ensure that Quality requirements are well documented • • • • • Receive all quality documents (e.g., Quality Plans, Quality Control plans, draft ITP’s, etc.) and function as the contact person on all quality related documents from suppliers Forward all such documents to the relevant Quality Control department for further action Facilitate initial kick off meetings with suppliers to discuss quality matters Ensure that the process is continually improved by gathering and applying previous lessons learnt, and best practices Serviced five Power Stations: o Lethabo o Kriel o Matla o Duvha o Tutuka February 2010 – September 2011 Aptus Integrated Solutions (Pty) Ltd 7 Operational branches in SA / 2 International Branches ❖ Senior Recruitment Consultant • Business Development and Key Account Management for the Permanent Staffing Solution • Marketing of the full Aptus Profile which would include HR Outsourcing, Temp Staff, Business Processing, Industrial Relations, ICT Outsourcing. • Ensuring client visits on weekly basis • Business Presentations which would include assessing the needs of client’s full requirements • Utilizing of all Web based search engines in building of current database • Marketing of current candidate’s profiles • Take comprehensive, detailed work orders • Arrange competency-based interviews with candidates as per the standard operating guidelines • Writing advertisements and advertising vacancies obtaining maximum response from suitably qualified candidates whilst complying with the Labor Relations act • Recruit and select candidates to fill defined positions • Conduct brief telephonic interviews • Conduct competency-based interviews (according to the client, company, and the job specifications • Monitor sources of candidates from advertising for marketing feedback • Obtain two telephonic references whenever possible on each candidate before referring • Obtain necessary validation checks as per client requirement • Compile curriculum vitas as per the standard operating guidelines • Discussing candidates with your client to “market” their skill set • Briefing of candidates as to what to expect when offered an interview • Debriefing of both client and candidates once interviews are completed • Handling of the full negotiation stages with regards to offers made • Completing daily stats CV, Referral, Interviews Internal, Interviews External, Business Development, Placements • Handling all invoicing • Taking full responsibility of all monies outstanding and adhering to the Service Level Agreement • Monitoring of competitor’s movements and information INTERNAL RECUITMENT • Assisting with all Department Heads with internal positions • Ensuring full confidentiality _____________________________________________________________________________________________ June 2009 – January 2010 URA Recruitment Services ❖ Recruitment Consultant • Recruiting for the Engineering, IT, Finance Industry which included Civil, Structural, Chemical, Industrial, Mechanical, Artisans, HR, Financial, and General Administration. • Visiting of our client base on a weekly basis • Advertising in Star, Pnet, Career Junction, and in local publications • Negotiating of the Terms and conditions in terms • Co-coordinating quotations • Booking of interviews with prospective clients • Booking assessments • Screening of CVs • Interviewing, screening, and placing candidates • Ensuring that follow up calls are made to clients and candidates once placed • Conducting role play assessments • Completing references • Selecting of candidates • Generating letters of appointment • Dealing with queries • Managing candidates • Liaison with clients • Time management • Giving weekly feedback to Clients and external candidates • Ensuring that the Job Spec Files are up to date for our weekly meetings on Fridays. ___________________________________________________________________________________________ April 2008 – May 2009 IT Edge Recruitment ❖ Recruitment Consultant / Industry Specific • Recruiting for the Information Technology sector • Visiting of our client base on a weekly basis • Negotiating of the Terms and conditions in terms • Co-coordinating quotations • Booking of interviews with prospective clients • Booking assessments • Screening of CVs • Interviewing, screening, and placing candidates • Ensuring that follow up calls are made to clients and candidates once placed • Selecting of candidates • Generating letters of appointment • Dealing with queries • Managing candidates • Liaison with clients • Time management • Giving weekly feedback to Clients and external candidates • Ensuring that the Job Spec Files are up to date for our weekly meetings on Fridays. _____________________________________________________________________________________________ June 2006 – May 2008 Head Start Recruitment - Industry Specific ❖ Junior Consultant – June 2006 – January 2007 ❖ Senior Technical Recruitment Consultant / Office Manager – February 2007 – May 2008 • Managing of a team of 5 Recruitment Consultants: o Managing day to day action plan o Minimum of twenty-five business development calls per day o One on one meetings weekly o Actioning of the performance management process • Overseeing One Support Staff • Giving weekly feedback to Clients and external candidates • Recruiting for the Engineering Industry which included Civil, Structural, Chemical, Industrial, Mechanical, Artisans, HR, Financial, and General Administration. • Visiting of client base on a weekly basis • Advertising in Star, Pnet, Career Junction, and in local publications • Negotiating of Terms and conditions in terms of new clients • Co-coordinating quotations • Booking of interviews with prospective clients • Booking assessments • Screening of CVs • Interviewing, screening, and placing candidates • Ensuring that follow up calls are made to clients and candidates once placed • Conducting role play assessments • Completing references • Selecting of candidates • Generating letters of appointment • Dealing with queries • Managing candidates • Liaison with clients • Time management • Giving weekly feedback to Clients and external candidates • Ensuring that the Job Spec Files are up to date for our weekly meetings on Fridays. _____________________________________________________________________________________________ Motor Industry - January 1996 – June 2006 Senior Sales Consultant Audi Mercedes Benz BMW REFERENCES Will be provided on request