Yvette Pauline Montaño

 Yvette Pauline B. Montaño Address: Blk 36 Lot 6 Deca Homes South Brgy. Cabug Bacolod City 6100 Mobile no.:- Email:-_________________________________________________________________________________________ OBJECTIVE: To be a part of an institution that would allow me to obtain professionalism and personal growth where I can effectively contribute my skills to operations that best matches my experience. SUMMARY OF QUALIFICATION: -Trustworthy, ethical and committed to superior customer service. -Resourceful, capable of multi-tasking, good conversationalist. -Excellent customer relation skills, self-motivated and self-reliant. WORK EXPERIENCE: Virtual Jobs Sunsavers Australia Upwork – Calling homeowners in Australia and set appointments for our solar experts to visit their property and provide estimates. US Solar Upwork – Calling homeowners all over the US and set appointments for our solar experts to visit their homes and provide quotations depending on their solar needs. B2B Lithan Learning Academy Upwork – Singapore based company that specializes in Digital Marketing and Transformation; B2B calling companies and enterprises and set appointments for our Sales Manager to set up a Zoom presentation of programs to upskill their employees. American Bead Corporation Upwork – New York based company that specializes in wholesale business of Gemstone Beads and Jewelries; B2B calling bead shops all over the US and Canada and offers competitive pricing and quality of our products; Email Marketing Telesynergy Corp. Araneta Street Bacolod City, Philippines 6100 Date employed: Jan 2016 up to May 2021 Job description: Account Trainer/Team Lead/Outbound Representative -Candid Maven (matches prospects with potential schools for college education). Convergys Bacolod Brgy. Mandalagan Bacolod City, Philippines 6100 Date employed: Mar 2014 to August 2014 (6 months). Job description: Technical Support Representative -Time Warner Cable (Direct Sales Order Entry) BPO Telequest 3F St. Francis Bldg. Brgy. Singcang Bacolod City, Philippines 6100 Phone:- www.bpotelequest.com Company description: International voice-enabled and non-voice business process outsourcing partner and risk management consultancy business provider. Date employed: June 2012 to Mar 2014 (21 mos). Job description: Team Lead/Trainer (Company reopened under new management) -Business to Consumer Campaign; Lead generation (UK Survey for Top British Companies) Transcom Worldwide Philippines Lopues South Square Brgy. Tangub Araneta Highway Bacolod City - Philippines 6100 Tel:- Date employed: 24 of October 2011 to 3rd of May 2012 (7 months). Job description: Customer Service Representative (Inbound) -Sears Direct (CSR) -Comcast (SME/floor support) BPO Telequest 3/F Lopues East Annex, Villamonte Bacolod City - Philippines 6100 Tel: - http://www.telequestbpo.com/ Company description: International voice-enabled and non-voice business process outsourcing partner and risk management consultancy business provider. Date employed: 10th of March 2009 to June 2011(27 months). Job description: Sales representative (Outbound) -Business to Consumer Campaign; Lead generation (UK Survey for Top British Companies) PERSONAL DATA: Date of birth: 26th of May 1989 Place of birth: Bacolod City - Philippines Sex: Female Marital Status: Married Citizenship: Filipino EDUCATIONAL ATTAINMENT: College: Riverside College (2006 – 2009) Bachelor of Science in Nursing Highscool: Rafael B. Lacson Memorial Highschool -) Elementary: Carlos A. Hilado Memorial State College (1997 - 2002) CHARACTER REFERRENCE: Ms. Jolly Latido CSR - Teletech Bacolod Brgy. Airport. Bacolod City Mobile no.:- Mr. Patrick Lawrence R. Tapere Former Operations Manager -TeleQuest BPO Center Honradez St. JP Rizal Ave. Makati - Philippines Tel. no: - Mobile no.:-