Yvette Pauline B. Montaño
Address: Blk 36 Lot 6 Deca Homes South
Brgy. Cabug Bacolod City 6100
Mobile no.:-
Email:-_________________________________________________________________________________________
OBJECTIVE:
To be a part of an institution that would allow me to obtain professionalism and personal growth where I can effectively contribute my skills to operations that best matches my experience.
SUMMARY OF QUALIFICATION:
-Trustworthy, ethical and committed to superior customer service.
-Resourceful, capable of multi-tasking, good conversationalist.
-Excellent customer relation skills, self-motivated and self-reliant.
WORK EXPERIENCE:
Virtual Jobs
Sunsavers Australia
Upwork – Calling homeowners in Australia and set appointments for our solar experts to visit their property and provide estimates.
US Solar
Upwork – Calling homeowners all over the US and set appointments for our solar experts to visit their homes and provide quotations depending on their solar needs.
B2B Lithan Learning Academy
Upwork – Singapore based company that specializes in Digital Marketing and Transformation; B2B calling companies and enterprises and set appointments for our Sales Manager to set up a Zoom presentation of programs to upskill their employees.
American Bead Corporation
Upwork – New York based company that specializes in wholesale business of Gemstone Beads and Jewelries; B2B calling bead shops all over the US and Canada and offers competitive pricing and quality of our products; Email Marketing
Telesynergy Corp.
Araneta Street
Bacolod City, Philippines 6100
Date employed: Jan 2016 up to May 2021
Job description: Account Trainer/Team Lead/Outbound Representative
-Candid Maven (matches prospects with potential schools for college education).
Convergys Bacolod
Brgy. Mandalagan
Bacolod City, Philippines 6100
Date employed: Mar 2014 to August 2014 (6 months).
Job description: Technical Support Representative
-Time Warner Cable (Direct Sales Order Entry)
BPO Telequest
3F St. Francis Bldg.
Brgy. Singcang
Bacolod City, Philippines 6100
Phone:-
www.bpotelequest.com
Company description: International voice-enabled and non-voice business process outsourcing partner and risk management consultancy business provider.
Date employed: June 2012 to Mar 2014 (21 mos).
Job description: Team Lead/Trainer (Company reopened under new management)
-Business to Consumer Campaign; Lead generation (UK Survey for Top British Companies)
Transcom Worldwide Philippines
Lopues South Square Brgy. Tangub Araneta Highway
Bacolod City - Philippines 6100
Tel:-
Date employed: 24 of October 2011 to 3rd of May 2012 (7 months).
Job description: Customer Service Representative (Inbound)
-Sears Direct (CSR)
-Comcast (SME/floor support)
BPO Telequest
3/F Lopues East Annex, Villamonte
Bacolod City - Philippines 6100
Tel: -
http://www.telequestbpo.com/
Company description: International voice-enabled and non-voice business process outsourcing partner and risk management consultancy business provider.
Date employed: 10th of March 2009 to June 2011(27 months).
Job description: Sales representative (Outbound)
-Business to Consumer Campaign; Lead generation (UK Survey for Top British Companies)
PERSONAL DATA:
Date of birth: 26th of May 1989
Place of birth: Bacolod City - Philippines
Sex: Female
Marital Status: Married
Citizenship: Filipino
EDUCATIONAL ATTAINMENT:
College: Riverside College (2006 – 2009) Bachelor of Science in Nursing
Highscool: Rafael B. Lacson Memorial Highschool -)
Elementary: Carlos A. Hilado Memorial State College (1997 - 2002)
CHARACTER REFERRENCE:
Ms. Jolly Latido
CSR - Teletech Bacolod
Brgy. Airport. Bacolod City
Mobile no.:-
Mr. Patrick Lawrence R. Tapere
Former Operations Manager -TeleQuest BPO Center
Honradez St. JP Rizal Ave.
Makati - Philippines
Tel. no: -
Mobile no.:-