As you will note in my resume, I possess strong work ethic, excellent communication skills, and excellent computer skills. I am very experienced in both verbal and written communication, due to my experience with in-person as well as phone customer service. While I was employed at Pacific Inn, I developed a mastery of clarity in speech, and the ability to remain calm and focused under pressure. Furthermore, I am highly organized and detail-oriented. At my current internship, I manage and regulate community policy by utilizing precise computer techniques and knowledge.