YOLANIE MEL GONZAGA SARABIA
1888 Boloc-Boloc Sibulan, Negros Oriental, Philippines 6201
Mobile - / Skype: yolaniemel
Email:-OBJECTIVE:
I am seeking a position where I can apply my skills, trainings and knowledge for the benefit
of the growth of the company.
WORK EXPERIENCES:
Telemarketer/Visidial/Powertec Telecommunications, Australia Campaign
August-November 2016
● Calling businesses in Australia Capital Territory, Queensland and West Australia
● Aim is to get business emails, contact person, position and mobile number.
● Getting emails for them to receive a soft copy of Cel-Fi device brochure.
● A product approved by Australia government.
Telemarketer/Survey for Australian Campaign, May 2016-Jul 2016
● Calling people to ask them some questions
● Qualifying adult people who are interested to participate
Telemarketer-Fronter, PowerOne Energy Company, US Based, Feb 2016-Apr 2016
● Calling potential investors
● Qualify and get their interest then transferring calls to US base closers
Appointment setting job for Michelle Evans, an American Client, May 2013-Dec 2013
● Calling people and set client call appointment.
● Qualifying potential line-ups
My Wedding Shop, Dumaguete City – On-call
● Assistant wedding and event coordinator
● Assisting wedding entourage in how and where to walk and sit
● Guiding the entourage and visitors in the entire event
● We also cater civil weddings entirely from the ceremony until reception venue
Remote Support Agency, Embertec Energy Saver Australia, Nov 2011-May 2013
● Telemarketing, Appointment Setter
● To convince householders that they have an energy saving device from the government.
● Account is a power saving switches.
Ellsworth Marketing, American Client, Sep 2011-Dec 2011
● Telemarketer/Appointment Setter, Virtual Assistant
● Scrapping leads from online pages
● Google Analytics
● To assist my boss in data works and follow-ups with the company writers.
Kknasel Marketing Plus Contact Center/Branson Travel and Cruise, Nov 2010-Sep 2011
● A telemarketer/appointment setter for an outbound account.
● Selling vacation packages for qualified family and or adults
● Selling vacation packages to promote Timeshare.
MSL Consultancy at Bantayan, Dumaguete City,
● Answering Service Agent from May 1 – June 30, 2008
● Supervisor from July – December 16, 2008
Part Time Korean Tutor
● Conversational English to Korean Tutees (Adult and Kids)
● Helping my Korean tutee in understanding her lessons and assignments
C & L Suites Inn at Pinili Street, Dumaguete City,
● Front Desk Clerk from October 2007 to April 2008
● Assist guests from checking-in and out in the hotel.
G-Cash, Globe Company Manila Based, June 2007 to October 2007
● I was a G-cash promo girl.
● I was assigned in two schools in Dumaguete.
● Students will pay their tuition fees through G-Cash service.
● Awareness of other services they will be getting from G-Cash.
Little Children of the Philippines Foundation, Inc.
● As a volunteer with a group of friends from Teletech
● Practicing little children in conversational English Language.
● 1 month experience
Teletech Call Center, Dumaguete City
Customer Service Representative from July 2006 to April 2007
● My task was help and assist customers over the phone in basic cable port installations.
● I also do basic troubleshooting,
● Billing interpretations
● Remote reprogramming.
● Create open tickets
HIGHEST EDUCATIONAL ATTAINMENT:
College Graduate: St. Paul University Dumaguete-
Dumaguete City, Negros Oriental
Bachelor of Science in International Management and Entrepreneurship
QUALIFICATION:
Computer literate
Can speak and read English well.
Can write correctly and concisely and take dictations.
Good team player.
Very hardworking and can do multi-tasking job well.
Honest, loyal, punctual, and can be trusted.
ACHIEVEMENTS:
●Students in Free Enterprise, SPU Dumaguete City-
●Paulinian Catechist Circle, SPU Dumaguete City-
●PCC Live-in Seminar/Workshop, SPU Dumaguete City 2003
●PCC Training and Orientation, SPU Dumaguete City August 8, 2004
●PCC Hands-on Experience, SPU Dumaguete City August 22, 2004
●Marian Camp Facilitator, SPU Dumaguete City December 2002, 2004, 2005, 2006
●College of Business Education July 24, 2005 Leadership Training
●Association of Philippine Entrepreneurs: Ermita, Manila Phil. September 25, 2004
4th National Entrepreneurs Congress and
6th National Young Entrepreneurs Conference at Executive Plaza Hotel,
AWARDS:
●Bronze Medal for Departmental Leadership 2006
●Bronze Medal for Religious Organization 2006
●Certificates for non-academic awards for Religious Organization 2003, 2004, 2005
●Certificate for non-academic award for Community Service 2006
REFERENCES:
Ms. Karla Theresa Calumpang
My Wedding Shop Owner
Dumaguete City, Negros Oriental, Philippines
Contact Number: -
Ms. Richie Garcia
Telemarketer/Appointment Setter,
Manila, Philippines
Contact Number: -
Ms. Phearly Faith Talamera
PowerOne Telemarketer
Negros Oriental, Philippines
Contact Number: -