Yolanda Yaqub

Hi There,

My name is Yolanda. I am an exceptional sales person, with over 7 years of professional experience in customer service, appointment setting, and sales, I am a highly skilled and dedicated professional ready to excel in any job related to my work history. Graduated with a degree in Mass Communication, I have honed my communication and interpersonal skills to effectively engage with clients and provide exceptional service.

I worked as a Customer Service Representative for over 5 years where I handled inbound and outbound calls, assisting clients in obtaining their social security benefits and supplemental benefits. Utilizing CRM tools like Salesforce, I efficiently gathered and managed clients' personal information, work history, medications, health conditions, and appointments.

Transitioning to the role of an Appointment Setter at Bright Smile Dental Center for over 2 years, I managed incoming calls, scheduled appointments, and ensured the smooth operation of the clinic's calendar. Currently, as a Sales Executive/Virtual Assistant at an IT firm since February 2023, I excel in speaking with clients about our IT solutions, leading a team of sales agents, and driving business growth.

With a proven track record of delivering exceptional customer service, managing appointments effectively, and driving sales results, I am confident in my ability to add value to any organization.