Yesdy Solimar Aburtos Sevilla

I am a bilingual administrative professional with over four years of experience supporting executives, teams, and customers in fast-paced environments. Fluent in Spanish and English, I have developed strong skills in managing communications, organizing documents, and streamlining administrative processes for international clients.

My experience includes serving as a specialist in a financial campaign, where I handled sensitive financial information, resolved transaction disputes, and addressed account security concerns with accuracy and confidentiality. I have also worked as a Microsoft specialist, providing support for device troubleshooting, software issues, and user training. These roles have strengthened my attention to detail, problem-solving abilities, and capacity to adapt quickly to new platforms and procedures.

I am highly proficient in Microsoft Office Suite, Google Workspace, and productivity tools such as Calendly, Microsoft Planner, and Dynamics 365. My expertise covers calendar management, document preparation, presentation design, and deadline tracking. I am comfortable learning new systems and optimizing workflows to ensure efficiency and reliability in every task.

Clear and professional communication is one of my core strengths. I have been the main point of contact for both internal teams and external clients, managing emails, phone calls, and follow-ups with a focus on building positive relationships and delivering excellent service. My background in customer care and soft sales has taught me the importance of understanding client needs and providing solutions that support business goals.

I am detail-oriented, organized, and trusted with confidential information. I always follow established procedures for secure handling and sharing of sensitive records, ensuring that all data is protected and accessible only to authorized individuals.

Based in Managua, Nicaragua, I am available for part-time or remote opportunities and can work across different time zones. I am passionate about supporting teams, solving problems, and contributing to business success. If you are looking for a reliable, bilingual admin assistant with specialist experience and a customer-focused mindset, I am ready to help your business thrive.

Let’s connect and discuss how I can support your team.