Yenna Mae Jara
VIRTUAL ASSISTANT
Customer Service Skills
Personal Profile
I am an outgoing person. I can work quickly,
positively and efficiently. I am detail-oriented,
highly organized and a team player.
Contact Information
Time Management and Attentiveness
Persuasion Skills
Empathy Ability
Clear Phone, Email, and Chat Communication
Virtual Assistant Skills
Data Entry
Internet Research
Flexible Administrative Skills
Expertise in Google Suites, Microsoft Office, and other
Virtual Assistant software tools
[email protected]
@yensz.jara
@yensz12
@yennajara
Interests
Internet
Pastry
Property Management Skills
Music
Adept in using different Short term rental platforms (Airbnb,
FlipKey, booking.com, etc.)
Knowledgeable in using Smartbnb and channel
management software such as iGMs and Tokeet
Exceptional communication skills
Good Marketing Knowledge
Apps and Tools
Education History
Microsoft and Google
AMA COMPUTER COLLEGE - CEBU CAMPUS
Canva
BS Business Administration in Management, 2015
Communication
(Skype, Slack, etc.)
CABANCALAN NATIONAL HIGH SCHOOL, 2011
Property Platform
(Airbnb, FlipKey, etc.)
E-commerce Tools
Channel Management Software
(Tokeet, iGMS, etc.)
Automated Messaging tool
(Smartbnb)
DISC Personality
Homebased Experience
Dominance
18.3%
Compliance
23.6%
Influence
21.5%
Steadiness
36.6%
tonyrobbins.com
Worked full-time for a client in London who owns
apartments which she markets in different property
platforms.
Responsibilities include listing properties in different short
term rental platforms, answering inquiries, responding to
reviews, scheduling cleaners and guest greeters. Other
tasks include online research and admin tasks (data entry,
etc.)
Also worked wit Polish clients who are residing in the USA.
Responsibilities include listing properties in short term
rental platforms, Craiglist, and Zillow.com, answering
inquiries, responding to reviews, and scheduling cleaners.
Other tasks include integrating platforms to channel
management software, setting up Smartbnb,
BeyondPricing, and some resarch and admin tasks.
Additional Experience
Zebra Lounge Corporation
National Archives of the Philippines
-
-
Contact Agent
Archives Analyst
Maintaining property's good standing by answering guest's
Sorts and paginates legal documents, and encodes
queries on time, updating the property listings, and
some of the Philippine lawyers' confidential details in a
responding to guest's reviews (whether it's positive or not).
sheet.
Other responsibilities include data entry, contacting
upcoming guests, and appointing guest managers.
Provides public service by assisting people in finding
their requested legal documents.
TechHub 360
Sovran Corporation
2014
2013
Non-Voice Agent
Outbound Sales Representative
Communicating to potential clients and promote our Vehicle
Cold calling prospects and promotes the
Warranty service.
products and services that the company
has offered.
Appendix
Desktop System Requirement
Laptop System Requirement
Internet Speed Test Result
