PROFILE
I am an experienced administrative assistant seeking a full-time
position in the field of social media where I can apply my
knowledge and skills for continuous improvement.
EXPERIENCE
ADMINISTRATIVE/PERSONNEL ASSISTANT
RURAL TRANSIT(MIND).INC | MARCH 2010 - JULY 2018
YASMINE
DEFENSOR
PROJECT MANAGER
Managed day to day operations within my area of responsibility
seeing to it that all things were properly done
Generate daily company revenue to be reported to the
management via email or phone call
Making schedules for personnel assigned in my area of
responsibility to avoid conflict of working hours
Trouble shoot any work related problems
Over seeing everything within the department making sure that
everything went well according to our standard operating
procedures
Computing and making computations such as company vacation
leave with pay, sick leave and any other benefits given by the
company
Making memorandum circular and other communication letter
Data entry thru excel form
Appointment setting for my boss
Email handling and telephone handling
Customer service
Interviewing/hiring prospective probationary employees
VIRTUAL ASSISTANT
OLA E-COMMERCE - AUGUST 2018- JANUARY 2019
CONTACT
--SKYPE:YASMINE DEFENSOR
SOCIAL MEDIA
Customer service (chat support) - reply to customers email,
queries or any concerns with regards to the product or shipping
Purchase Issue (manual processing of orders) - for orders that
did not go through due to some problems like address issue, out
of stock, seller out of balance. Orders has to be process manually
to avoid cancellation.
Data entry - for documentation reports like returns, refund and
close account inventory.
EDUCATION
FACEBOOK: YASMINE DEFENSOR
INSTAGRAM:@YASMINE DEFENSOR
LINKEDIN: YASMINE DEFENSOR
BACHELOR OF SCIENCE MAJOR IN PSYCHOLOGY
LICEO DE CAGAYAN UNIVERSITY | 2002 - 2006
SKILLS
Microsoft word
Microsoft excel
Email Handling
Phone Handling
Customer service
Date entry
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