Yana Vasileva

YANA VASILEVA Varna, Bulgaria Professional Summary A Dedicated Virtual Assistant and Market Researcher with 4 years of administrative experience and 9 years of corporate experience in Public Relations, Advertisment and Market Research. Own successful Virtual Assistant practice since 2017. Effective at delivering high-quality work. High achiever who produces results individually, as well as part of a results-focused team. Skills Computer Skills:  Windows  MS Word  MS Excel  MS PowerPoint  MS Outlook  Adobe Photoshop  Adobe InDesign  CorelDraw Platforms:  Shopify  Wordpress  Weebly  Sendgrid  Mailchimp  Sendinblue  Hubspot  MemberSpace  Privy  Zapier  Cognito and Google Forms  Woobox  Canva  Trello  Asana  Teamwork  Airtable  Google Docs  Dropbox  BrandMentions Languages:  English (Fluent)     Spanish (Fluent) Bulgarian (Native) French (Elementary Level) Russian (Elementary Level) Personality:  Organized  Detail oriented  Goal oriented  Reliable  Attentive  Self-starter  Fast learner  Problem solver  Self-motivated Skills:                 Administrative Support Customer Service Email Management Calendar Management Light Project Management Market Research Web Research Translation (English / Spanish /Bulgarian) Data Entry E-commerce Social Media Management Email Marketing Transcription Document Creation and Management Website and Blog Management Working with Databases Work history Virtual Assistant (Marketing Program Manager)– Ambianic.ai March 2020 – Current | Austin, TX  Submitting the project for participation in different programs  Submitting the project and participating in hackathons  Reaching out to people and inviting them to contribute to the project  Community Management     Identifying top industry conferences Submitting speaking applications Email communication with conference organizers Submitting the project to various directories Virtual Assistant – New Atlantis Pty Ltd (Saashub.com) February 2020 – Current | Sydney, Au  Online (Saas) Research  Software Product Support  Data Entry  Website Administration – new services, reviews, information update  Participating with ideas in website upgrade and improvement Virtual Assistant – CommonCents by Owner Realty February 2020 – Current | Columbus, OH, USA  Transaction Coordination  Document Management  MLS Listings  Email Communication  Social Media Management  Email Marketing (Mailchimp)  Automation setup  Research  Website Management (Wix)  Adding a new automated real estate listing section the the website and adding property listings  SEO tasks Virtual Assistant – The Research Department, Inc. January 2020 – Current | West Hartford, CT, USA  Running and formatting reports  Software testing  Software setup  Research  Identifying 5000+ old URLs for redirecting  Wordpress Management – Plugin updates Virtual Assistant – Pixarra Inc. June 2018 – Current | Batavia, Il, USA  Email Support  Project Management  Customer Service;  Social Media Marketing;  Email Marketing and Automation (Sendgrid and Sendinblue);  Software Support;  Organizing and Running Promotions, Sales and Art Contests;  Forum and Facebook Group Moderation;  Website Editing and Design;  Website Maintenance;  Software Testing;  PAD Files Creation and Upload  Light Accounting    Administrative support Decision making Preparation, launch, marketing and administration for the new Keystoinfinity.co poject Virtual Assistant (Sales and Customer Happiness Manager)– Parrity.com March 2020 – May 2020 | Sofia, Bulgaria  Lead Generation  Email Marketing (Mailchimp)  Social Media Management  Customer Outreach and communication  Creating accounts and adding articles on the platform Freelance Researcher - Alexandria Associates Feb 2017 – April 2018 | Alexandria, VA, USA  Conducted various web researches;  Created lists;  Prepared and later updated competition research on safety wearable devices. Freelance Virtual Assistant - SME Marketing Agency Jul 2017 – Nov 2017 | London, UK  Submitted articles on different press release websites;  Published articles as blog posts on different Wordpress websites Freelance Virtual Assistant - Bucket & Bay Craft Gelato Co / Trimona Bulgarian Yoghurt Apr 2017 – Jul 2017 | Jersey City, NJ, USA  Researched for influencers in Instagram;  Created email drafts;  Created and edited lists;  Prepared and published blog posts;  Researched for images;  Conducted a few researches, such as for food journalist contacts in NJ and for bagel shops and products in NY;  Mooved the website (bucketandbay.com) to the Shopify platform - created pages, collections, uploaded products with pictures and variations, mooved all the pages from the blog;  Created web galleries. Freelance Product Uploader - BuySend.com Apr 2017 – Sep 2017 | Boyton Cross, England, UK  Wrote product titles and product descriptions;  Researched and uploaded product images;  Categorized products. Freelance Web Researcher - Chiropractic First Feb 2017 – Apr 2017 | Singapore  Researched and built a data base for businesses, schools and hospitals in a specific location in Singapore Other / smaller freelance projects Jan 2017 – Current  Market research for smart pill systems  Research and assistance in buying property in Bulgaria  Test website, business listing and facebook listing for a new website (hotel)  Wrote an article for a construction company in Bulgaria       Spanish-English translations Created content for a Facebook group Wrote reviews for different clients and published them on different websites; Did different typing and formatting works; Prepared a fillable MS Word contract; Prepared a consulting report about the labour market in Bulgaria. Market Researcher - Foros – National Real Estate Company / Sollers Solution Jul 2007 – Dec 2016 | Varna, Bulgaria  Collected and analysed statistical data for the real estate market;  Collected and analysed economical and demographic data;  Prepared and published researches on the real estate industry;  Wrote and edited articles and reports for the real estate market. Public Relations and Advertising Specialist - Foros – National Real Estate Company / Sollers Solution Jul 2008 – Dec 2016 | Varna, Bulgaria  Developed and implemented the advertisement strategy of the company;  Strengthened the corporate image;  Communicated with journalists;  Communicated with contractors;  Represented the organization to customers, the public, government officials and other external sources;  Wrote and edited articles and press releases and distributed them;  Collected and analysed statistical data for the real estate market;  Monitored competitive activity;  Created simple graphic designs with programs like Adobe Photoshop, Adobe InDesign and Corel Draw;  Prepared printed and digital advertising materials;  Controlled the advertising activities of each office of the company;  Established standards for advertisements of real estate;  Prepared and participated in press conferences;  Executed budget management of advertising campaigns;  Developed media plans;  Prepared and distributed monthly bulletins / newsletters;  Administrated the company websites, created and updated social media pages;  Prepared and participated in exhibitions and trade shows;  Executed other PR, advertising and marketing activities. Personal Assistant to the General Manager - Foros – National Real Estate Company Jul 2007 – Jul 2008 | Varna, Bulgaria  Assisted the General Manager of the company in his work;  Executed email support;  Screened personal and business calls and directed them to the appropriate party;  Prepared contract and documents;  Translated contracts and document from English to Bulgarian and from Bulgarian to English;  Collected and analysed statistical data;  Supervised the staff of the company;  Conducted market researches;  Assisted the advertising activities of the company;  Coordinated events and worked on ad hoc projects;  Organized and attended meetings, including compiling all documents and reports ahead of time;  Filed paperwork and organized computer-based information. Office Assistant (Sales Office) - Foros - National Real Estate Company Apr 2005 – Jul 2007 | Varna, Bulgaria  Data entry into CRM system;  Lead Generation;  Researched and updated all required materials needed for firm and partners;  Preparing of documents and contracts;  Email support;  Call answering;  Advertisment of real estate;  Bulgarian to English translations;  Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Data Entry Operator – Speedy Sep 2014 – Feb 2015 | Varna, Bugaria  Data entry into CRM system;  Invoicing Education MBA: Tourism University of Economics – Varna Varna, Bulgaria- BBA: Management University of Economics – Varna Varna, Bulgaria-th Language High-School Yoan Ekzarch French and English languages Varna, Bulgaria-