Yana Vasileva

I am a dedicated Virtual Assistant from Bulgaria (Europe) with 10 years of experience in administration, communications, and marketing, mostly in the Real estate sector. My corporate background includes work in positions such as Administrative Assistant, Executive Assistant, Marketing Researcher and Marketing, PR and Advertising Specialist. 

For the last 3 years, I have been working as a Virtual Assistant helping small and medium-sized companies with the day-to-day running of their businesses. I have worked within many different industries, such as e-commerce, software, food, interior design, construction, marketing, and others.

I’m fluent in English and Spanish and have some basic knowledge of French and Russian.

I have a Bachelor's degree in Business Administration (Management) and a Master's Degree in Hospitality (International Tourism) obtained in the University of Economics – Varna, Bulgaria.

I’m a very fast learner, especially with regard to new software and technologies. Until now, I have worked with the following software: Windows, MS Office (Word, Excel, PowerPoint, Outlook), Adobe Photoshop, Adobe Indesign, PDF, Social Media, Buffer, Hootsuite, Shopify, Wordpress (no development), Weebly, Google Docs, Google Spreadsheets, Sendgrid, HTML (entry-level), Canva, Zapier, Woobox, Asana, Trello, The Videopad Editor, FlashBack Pro and more.

My skills are:

  ✅ Virtual Office Administration – email support, scheduling and calendar management, creating and managing databases of contacts and customers, CRM, managing and sorting files using Dropbox or Google Drive, document management, document conversion, content formatting, etc.

  ✅ Customer Support via email and chat (phone calls are not an option)

  ✅ Internet Research

  ✅ Market, Customer and Competitor Research

  ✅ Lead Generation / Email List Building

  ✅ Project and Event Management

  ✅ E-commerce – product descriptions writing, products uploading, image research, manipulation, and uploading, Shopify

  ✅ Website / Blog Management, including editing and light design, some SEO

  ✅ Email Marketing

  ✅ Data Entry and Data Analysis

  ✅ Database/CRM Management

  ✅ Graphic Design (for the Web)

  ✅ PowerPoint Presentations

  ✅ Social Media Management and Group Moderation

  ✅ Translation (English-Bulgarian, Bulgarian-English, Spanish-Bulgarian, Bulgarian-Spanish, Spanish-English, English-Spanish)

  ✅ Proofreading of Bulgarian texts

  ✅ Website reviewing

I am reliable, attentive, detail-oriented, critical and self-critical, self-starter and self-motivated, with a proven ability to work independently and with my own equipment. I am fully committed to every project and work with pleasure. I always enjoy and welcome new challenges and development opportunities.

My personal Interests are Medicine, Technology, Shopping, eBooks and Culinary.

Please note that I am currently looking only into part-time opportunities.

Looking forward to working with you!

Yana