I am a detail-oriented and proactive administrative professional with a foundation in psychology and over five years of experience supporting operations, client engagement, and team coordination. I specialize in creating seamless customer experiences through organized communication systems, accurate reporting, and dependable administrative support.
My professional background spans healthcare, education, and digital projects, where I’ve managed client correspondence, scheduling, and records with precision and confidentiality. I bring strong interpersonal skills, enabling me to handle inquiries, resolve issues, and maintain positive relationships with clients and stakeholders.
With proficiency in modern tools such as Excel, Trello, HubSpot, and Google Workspace, I combine technical efficiency with a service-oriented mindset. My psychology training strengthens my ability to communicate empathetically, understand client needs, and ensure that every interaction aligns with organizational goals.
I am passionate about helping organizations deliver responsive and high-quality customer service through clear communication, structured systems, and consistent follow-through.