Winston Guedez

Hi, I’m Winston a problem-solver by nature, a quick learner by choice, and someone who genuinely enjoys making things run smoothly. My professional journey started in hospitality and operations, where I managed everything from high-volume customer communication to inventory worth thousands of euros. Over the years, I’ve learned that the real skill isn’t just doing the work, it’s finding the smartest way to do it, so time and energy are used where they matter most.

I’ve responded to 50+ customer emails a day, coordinated with suppliers across time zones, maintained clean and accurate records in Google Sheets, and even built small automations to make reporting faster. I’ve worked with systems like Shopify, Printumo, AliExpress, Airbnb, Booking.com, Octorate, and a handful of customer feedback and ticketing tools. While my background isn’t purely eCommerce, I have hands-on experience with the platforms and a solid foundation in customer service, order tracking, and process optimization.

What sets me apart? I’m adaptable, detail-focused, and I learn fast without dragging along “bad habits” from doing the same job the same way for years. That means I can absorb your workflows exactly as you need them, while bringing my own perspective on efficiency and customer care. I’m fluent in English and Spanish, comfortable working to US EST hours, and fully set up for remote work with a reliable home office.

Outside of work, I’m naturally curious, I love exploring new tools, learning new skills, and understanding how different systems work together. That curiosity is what brought me to the VA and eCommerce space in the first place. I see it as the perfect mix of problem-solving, communication, and organization, all from a laptop that can travel with me.

If you’re looking for someone who can handle the details, keep things organized, and make your customers feel taken care of while adapting quickly to your way of doing things, I’d be happy to be that person.