Winsome Mitchell

WINSOME MITCHELL Administrative Professional - | --Comfort District, Mandeville P.O CAREER OBJECTIVE Adaptable, motivated and detail-oriented administrative professional with a strong background in customer service, clerical support, and records management. Seeking to contribute my communication and office administration skills in a dynamic environment where I can grow in my given role and support organizational success. RELEVANT EXPERIENCE RECORDS OFFICER (INTERN) Manchester Parish Court —- • Maintained accurate and confidential documentation related to court records, supporting organized record-keeping in a high-volume environment. • Assisted with customer interaction at the front desk, providing professional support to internal and external stakeholders. • Helped ensure timely retrieval and filing of documents, reinforcing attention to detail and compliance. • Gained experience with confidential personnel files and sensitive information, mirroring HR file responsibilities. • ADMINISTRATOR / PHOTOGRAPHER Foreign Style Photos —- &- • Managed day-to-day studio operations, including client scheduling, invoicing, and customer service. • Handled appointment coordination, client communication, and front-desk duties — all of which parallel recruitment logistics. • Tracked client information and maintained digital records using basic office systems. • Delivered excellent client service, contributing to repeat business and positive referrals CUSTOMER SERVICE REPRESENTATIVE Xerox Services —- • Resolved a high volume of technical and account-based inquiries, showcasing problemsolving and interpersonal skills. • Delivered prompt, empathetic service to a wide range of customers — skills essential in candidate relations. • Adapted to different client personalities and issues, demonstrating emotional intelligence and communication dexterity. CLERICAL ASSISTANT Christiana Branch Library —- • Welcomed and assisted library patrons in accessing resources, supporting public-facing operations. • Handled filing, circulation support, and basic data entry, reinforcing administrative reliability. • Gained early experience in information management and customer interaction. EDUCATION & CERTIFICATIONS • General Office Administration (Office Clerk), Level 1 Knox Community College (CAP) —- • English for Office Skills, Level 2 (First Class Pass) City & Guilds — 2012 • Numeracy, Stage 2 (Merit) City & Guilds — 2012 SKILLS & COMPETENCIES • • • Recruiting-Related Skills: o Client communication and coordination o Interview scheduling and administrative support o Data entry and applicant tracking (manual systems) o Strong interpersonal and listening skills General Administrative Skills: o Records management & document handling o Microsoft Office Suite & email communication o Appointment scheduling & calendar management Creative & Personal Skills: o Photography, design, and writing o Empathetic, team-oriented, and self-motivated REFERENCES Mr. Fitzroy Delahaye CEO, Foreign Style Photos--Ms. Tasandra Williams Project Manager--