Winsome Gusto

 WINSOME N. GUSTO San Isidro, General Santos City, South Cotabato-Contact Number: - PROFILE A highly trained and well experienced person in different aspect of work who is very much willing to learn more and plat a key role in companies’ growth. I. PERSONAL INFORMATION Date of Birth : 08 November 1984 Age: 32 y.o Citizenship: Filipino Religion : Alliance (Protestant) Gender : Female Civil Status : Single Weight : 50 kg. Height : 5’0” Dialect Spoken: English, Tagalog II.EDUCATIONAL BACKGROUND Elementary: Datu Nakan Memorial Elementary School (1992 – 1998) Nakan – Kapaya, Bagumbayan, Sultan Kudarat Award Received: Class Salutatorian High School: Bagumbayan National High School (1998 – 2002) Bagumbayan, Sultan Kudarat Award Received: Leadership Awardee College : University of Southern Mindanao (2002 – 2004) Kabacan, North Cotabato Course: BS BIOLOGY Vocational: Department of Education – B.A.L.S (2005) Surallah, South Cotabato Course: Computer Literacy Training Service Special Skills Computer Literate (Word & Excel), Facilitator, Documenter, Advertiser III.WORKING EXPERIENCE Help Desk Agent Emirates Park Zoo Al Bahia, Abu Dhabi United Arab Emirates December 2016 – June 2017 Other Specialization: Receiving calls ( inquiry, complaints and referral), assisting customers’ concern. Giving company information and other activities. Conducting customers briefing and orientation. Retention Specialist / Customer Service Representative/ Call Center Agent Six Eleven Global Teleservices 4th floor Joji Ilagan International School Leon Llido St., General Santos City May 04, 2015 July 09, 2015 (as trainee) July 10,2015 – August 31, 2016 Other Specialization: Inbound and Outbound Voice Account Brand Ambassador / Marshal (Project Based) Team On Ground Inc. Insular Bldg. 6th floor, Dela Rosa St., corner Legazpi Makati City August 2013 – May 2015 Other Specialization: Advertising promotions of different campaign products. Supervisor Mega Circle Inc., - Smart Concept Inc. Davao Branch Sobrecary St., Obrero, Davao City February 2012 – October 2012 Other Specialization: Advertising different campaigns, trained applicants and supervising staff during on fields. Documentor ALTERPLAN – Habitat for Humanity Philippines Lagao, General Santos City November 2007 – November 2008 Other Specialization: Training facilitator Office Clerk / Data Encoder Sustainable Livelihood Program Provincial Capitol of Sultan Kudarat Isulan, Sultan Kudarat January 2006 – October 2006 Other Specialization: Program Facilitator, Documenter IV.CHARACTER REFERENCES Mr. Norman James Lindo Operation Manager Six Eleven Global Teleservices Inc. 4th floor Joji Ilagan International School Leon Llido St., General Santos City Mr. Justin Ceasar Medrano Executive Assistant of TEAM ONGROUND INC. Legazpi St. Makati City I hereby declare that the above information stated was true and correct with my own knowledge and experienced. WINSOME N. GUSTO Applicant