Winnie Njogu

I am a highly motivated and empathetic individual with a passion for providing exceptional customer service through social media platforms. With strong communication skills and a keen eye for detail, I excel at engaging with customers in a friendly and professional manner, ensuring their inquiries are addressed promptly and effectively. I thrive in fast-paced environments and am always eager to find solutions that enhance the customer experience.

My experience includes managing multiple social media channels, responding to customer questions, resolving issues, and maintaining a positive brand image. I am committed to building strong customer relationships while maintaining a calm and positive attitude, even during challenging situations.

I bring a customer-first approach, always aiming to turn every interaction into a positive experience that aligns with the values and goals of the company.