Resourceful and detail-oriented Virtual Assistant with over 4 years of
experience providing exceptional remote support to businesses and
entrepreneurs. Proficient in managing a wide range of administrative
tasks, customer service platforms, e-commerce systems, and digital
tools to ensure seamless operations. Certified in Asana, Gmail for
Business, Google Analytics, and Digital Marketing with ChatGPT,
offering a robust skill set to enhance productivity. Recognized for
strong communication and organizational abilities, along with a
proven track record of swiftly adapting to diverse client needs.
Certifications
.
WINNIE
MAGUT
- Asana Skills Badge — Asana
- Gmail Calendar for Business — Online Training
Virtual Assistant And
Customer Care
Representative
- Online Marketing with Google Analytics — Google
Digital Garage
- Mastering Digital Marketing & Social Media with
ChatGPT — Alison
Contact
Address
New Cairo, C 19519
Phone
-
Work history
2023-03 Current
E-mail
Freelance Virtual Assistant
Self
• Provide administrative and customer service
-
support to various clients across industries.
WWW
• Manage inboxes, calendars, and client
Bold Profile
communication.
• Track and delegate tasks using Asana and
Websites, Portfolios,
Profiles
Trello.
• Data Entry and Online Research
• Social Media Scheduling
• https://mibestself.my.can
va.site/winniemagut
• Skype: Winnie Magut90
-
Core Skills
• Calendar & Email Management
• Customer Support & Communication
Content Writer
Self
• Crafted SEO-friendly content for websites and
blog posts to increase organic traffic.
• Utilized exceptional writing, editing, and
proofreading skills to produce engaging and
error-free content.
• Data Entry & Online Research
• Utilized feedback from clients and colleagues
• Project Tracking (Asana, Trello, Airtable)
to improve content quality.
• Managed a diverse portfolio of clients,
• Microsoft office
adapting writing style to suit their unique needs
and preferences.
• Attention to detail
• Proved successful working within tight
• Meeting scheduling
• Time management
deadlines and a fast-paced environment-
LNGG
Virtual Administrative Assistant
Ya Ya Creations, Inc, (Remote)
• Maintained Shopify stores, checked the new
product uploads and customer queries.
English, Swahili
• Utilized tools like Comm100, Airtable, and
Deposco for support and logistics.
Software
• Streamlined office processes with effective
email management, resulting in better
Comm100
communication between vendors, the
administration and clients.
Advanced
• Handled confidential information discreetly,
Shopify
ensuring the privacy of clients and executives.
• Increased productivity by providing timely
Advanced
administrative support to multiple project
Deposco
teams simultaneously.
• Enhanced customer relations through prompt
Advanced
resolution of inquiries via live chat and email
communication channels.
Airtable
• Expedited decision-making processes by
Advanced
conducting thorough research on industry
trends and best practices for executive review.
Asana
Very Good
Microsoft Office
Advanced
Calendly
-
Lab Assistant
Egerton University, Nakuru, Kenya
• Enhanced laboratory efficiency by maintaining
and organizing equipment, supplies, and
samples.
• Assisted with support duties such as filling
products, labeling products, testing samples
and taking inventory.
• Provided assistance in training new lab
personnel on proper techniques, safety
guidelines, and protocol adherence for
smooth integration into the team environment.
.
#HRJ#36 2b5c40-11de-44a8-80aa-7bfcba4d24bf#
• Assisted with ordering supplies and equipment,
calibrating instruments and preventive
maintenance.
• Developed new protocols and improved
existing laboratory processes.
Education
2019-11
Bachelor of Science: Biomedical Science
and Technology
Egerton University - Kenya
Graduated: [2019]
