Winnie Chepkoech Magut

I am a highly skilled Virtual Assistant with over 7 years of experience supporting businesses across diverse industries. I hold a Bachelor’s degree in Biomedical Science and Technology from Egerton University and have completed multiple professional courses to enhance my expertise in remote work and digital business operations.

Courses Completed:

• Virtual Assistant Mastery
• Social Media Management Essentials
• Project Management Fundamentals
• E-commerce Management (Shopify & Online Stores)
• Customer Support Excellence
• Airtable & Workflow Automation

Tools & Platforms I Work With:

• Customer Support: Comm100, Zendesk, Freshdesk
• Project Management & Collaboration: Airtable, Trello, Asana, Google Workspace, Microsoft Office Suite
• E-commerce: Shopify, WooCommerce
• Other Tools: Deposco, Canva, Slack, Zoom

Core Skills:

• Email & Calendar Management
• Customer Service & Live Chat Support
• E-commerce Store Management
• Data Entry & Database Management
• Document Preparation & Online Research
• Workflow Automation & Task Coordination
• Social Media Content Scheduling & Management

I am committed to delivering accurate, efficient, and detail-oriented work, ensuring deadlines are met without compromising quality. My goal is to help clients streamline their operations so they can focus on growing their businesses.

If you are looking for a reliable and resourceful Virtual Assistant who can quickly adapt to your systems, tools, and workflows, I am ready to contribute to your success.