Wingle Mae Tuba

Wingle Mae N. Tuba Block 7 Lot 10 Beatiles Street Bermudez Plains Brgy. ApokonTagum City, Philippines Phone:- Email:-Skype: winglemae1989 CAREER OBJECTIVE To obtain a responsible and challenging position with a progressive organization where my work experience and abilities will have valuable application and utilization. EDUCATIONAL ATTAINMENT Bachelor of Science in Hotel & Restaurant Managemment ACES Tagum College Mankilam, Tagum City Davao Del Norte College Level SPECIAL AND PERSONAL SKILLS ➢ Solid foundation in Microsoft Applications (Word &Excel). ➢ Excellent in writtenand inter- PROFESSIONAL EXPERIENCES EXECUTIVE ASSISTANT (VA) (Feb 2017- Feb 2018) Responsibilities: ➢ Executive Assistant ➢ Managing googleadwords ➢ Doing month over month report (Bingads&Google Adwords) ➢ Doing research ➢ Booking flights ➢ Sending out billings & receipts to clients (Bingads & Google Adwords) ➢ Doing negative search term report personal communications. ➢ Tough ability to work mutually and autonomously in multiple demanding tasks with time under pressure. ➢ Can easily adapt to corporate culture that values excellence, quality and productivity. ➢ Strategic in planning ➢ Singing & Dancing ➢ Organized in planning a task VIRTUAL ASSISTANT Homebased (Part time) (Dec 2016 up Jan 2017) Responsibilities: ➢ Making weekly invoice ➢ Removing negative reviews on amazon ➢ Monitoring positive reviews on Amazon’s Seller Central account. ➢ Sending email to positive feedback reviewers ➢ Data Entry ➢ Research PERSONAL INFORMATION Date of Birth Place of Birth Age Civil Status Religion Citizenship : March 9, 1989 : Tagum City : 29 years old : Single : Roman Catholic : Filipino TECHNICAL SUPPORT REPRESENTATIVE (CALL CENTER AGENT) Teleperformance Philippines, Davao City (July 1, 2016 –August 2016) Responsibilities: ➢ Handle customer requests for activations and other concerns ➢ Sending signals to activate modem for internet connection ➢ Maintain up-to-date knowledge about products and services ➢ Respond to customer queries about Services, activations, equipment, promotions, etc. ➢ Enhance customer retention and satisfaction by providing outstanding and prompt customer services. ➢ Understand customer needs and recommend appropriate solutions. ➢ Develops innovative ways and services to customers. ➢ Offers the best the best customer service. TELEMARKETER/ CALL AGENT Aldemita Financials Consulting BuhanginDvao City, Philippines (January 2008- February 2009) Responsibilities: ➢ Doing Outbound Calls ➢ Respond to customer queries about Credit Cards, Bank Loans etc. ➢ Enhance customer retention and satisfaction by providing outstanding and prompt customer services. ➢ Develops innovative ways to offer credit cards from different Banks and services to customers. REFERENCES Ms. Piper Ramboanga Founder/Owner (KOM Academy) - Skype: guillan.ramos Resume of Wingle Mae N. Tuba Ms. Melissa Ancla Virtual Assistant Email:-Skype: honeygirl_assilem