With over seven years of experience in the BPO industry, I have gained a deep expertise in content moderation and customer service through extensive training and practical experience. My background encompasses mastering subject-specific knowledge, exceptional multitasking abilities, effective communication skills, leadership, teamwork, time management, and conflict resolution. Additionally, I am skilled in organizational tasks and adept with a variety of technological tools, including Microsoft Office, Google Workspace, Zendesk, and other software applications.