Wilson Mba

WILSON MBA -.-LinkedIn: Wilson Mba PROFESSIONAL SUMMARY Results-driven Sales Manager with 5+ years of experience in B2B & B2C sales, pipeline management, lead qualification, revenue growth, and client relationship management. Proven ability to exceed sales targets, drive customer acquisition, and optimize sales processes. Expertise in CRM platforms (Salesforce, Bitrix24, HubSpot, Zoho, Pipedrive) and data-driven sales strategies. Adept at negotiating deals, managing cross-functional teams, and leveraging analytics to boost performance. Committed to delivering exceptional customer experiences and fostering long-term business growth. KEY ACHIEVEMENTS Achieved 30% revenue growth across multiple roles by implementing targeted sales strategies. Consistently exceeded quarterly sales targets for 4+ consecutive years. Increased customer lifetime value through effective upselling and retention strategies, improving repeat business by 15%. Improved sales process efficiency by implementing automated workflows and optimized CRM practices. Increased qualified lead hand-off by 25% by deploying AI-based sales assistants tailored for highconversion workflows. WORK EXPERIENCE Sales Executive, I&H Furniture Home (UK) January 2024 - May 2025 Increased annual revenue by 30% through strategic sales initiatives. Expanded online sales by 20% by optimizing e-commerce platforms. Exceeded quarterly sales targets consistently for 5+ years. Boosted customer engagement by 15% through targeted marketing campaigns. Streamlined onboarding and retention processes, improving customer satisfaction. Increased qualified lead hand-offs by 25% with AI-driven sales tools. Managed order processing from purchase to delivery while ensuring accuracy Sales Manager, MaidPro (Boston, USA) March 2021 - November 2023 Achieved 30% revenue growth by expanding client acquisition. Closed 25% more deals quarterly through tailored outreach. Developed sales strategies that drove consistent monthly growth. Improved client onboarding, increasing retention rates and satisfaction. Partnered with marketing and operations teams to enhance customer experience. Sales Associate, Davatye (Atlanta, USA) January 2018 - March 2020 Increased event ticket sales by 25% in the first quarter through targeted campaigns. Improved community engagement by 15% with localized marketing. Established partnerships with vendors and sponsors, expanding reach. Analyzed sales data to enhance retention and growth strategies. EDUCATION Bachelor's Degree in Business Administration - Michael Okpara University CERTIFICATIONS & TRAINING Certified in Salesforce & CRM Tools Jobberman Soft Skills Training General Remote Work Skills Certification AI-Powered Lead Qualification & Funnel Optimization (Sellrise Internal Program – 2025) TECHNICAL SKILLS CRM Platforms: Bitrix24, Salesforce, HubSpot, Zoho, Pipedrive, Zendesk Productivity Tools: Microsoft Office Suite, Google Workspace, Slack, Asana Sales Analytics & Reporting Strategic Sales Planning & Lead Generation Negotiation & Relationship Management AI Tools: Sellrise AI Assistant Platform, Chatbot Flow Design E-commerce & B2B/B2C Sales Strategies