William Mbiza

I am a dedicated IT and business support professional with a strong foundation in technical troubleshooting, digital marketing, and administration. With hands-on experience managing IT support at a secondary school, I am proficient in Microsoft Office 365, Power BI, and cybersecurity fundamentals. My background includes managing day-to-day operations, supporting technology integration in educational environments, and supervising teams to ensure smooth and efficient workflows. I am currently enhancing my skills through ongoing certifications in IT support and digital marketing, demonstrating my commitment to continuous learning and professional development.

Throughout my career, I have developed excellent communication skills, technical problem-solving abilities, and leadership qualities. My role as a caretaker and general manager further refined my organizational and managerial skills, overseeing teams and ensuring safety standards. Additionally, I have experience in maintenance management from my previous role at Villa Africa Boutique Hotel, where I optimized operations through preventive maintenance and team supervision.

I am passionate about leveraging technology to improve operational efficiency and contribute to organizational success. I thrive in dynamic environments that challenge my problem-solving skills and require innovative thinking. I am adaptable, resilient, and eager to embrace new opportunities that allow me to grow professionally.

My involvement in community development and leadership roles reflects my commitment to making a meaningful impact beyond my immediate responsibilities. I am confident that my varied experience and proactive approach make me a valuable asset to any team I join.