WILCON JOICE
ARBUIS
HARDWORKER AND FAST-LEARNER INDIVIDUAL
EDUCATION
Mindanao State University – Iligan Institute of Technology [MSUI – IIT]
BSEd MAPEH
Jun 2005 – Jun 2009 [Undergraduate]
WORK EXPERIENCE
OBJECTIVE
To seek opportunity either in Customer
Service-related
or
Administrativerelated jobs where my acquired skills
and experience will provide rewarding
results to further promote reliable and
excellent service.
I am a passionate keen individual who
is willing to learn new things and a
hard-worker.
CONTACT
ADDRESS:
PUROK 6, SITIO BOGO, POBLACION
GETAFE, BOHOL
PHILIPPINES
6334
PHONE:
-
EMAIL:-
HOBBIES
Hobby #1: Badminton
Hobby #2: Singing and Dancing
Consultant/Customer Care Representative
TELSTRA Powered by TELETECH, BPO
IT Park, Lahug, Cebu City
March 2016 – February 2018
Processed Billing issues of Telstra Customers in Australia
Processed mobile sales and provided basic mobile support
Customer Support Representative
TELEPERFORMANCE, (Time Warner Cable account, BPO)
Ayala Business Park, Cebu City
January 2014 – February 2016
Handled and processed all Billing-related issues of customers
Performed and provided technical support for Cable service
Part-time Student Cashier
Jollibee Corporation, Inc
Tibanga, Iligan City
November 2008 – May 2009
Handled and prepared food orders for the eating public
Performed other duties as instructed by Supervisor/Manager
SKILLS
Computer Savvy
75%
MS Office Proficient
(Word, Powerpoint, Excel)
85%
English Language
Communication
90%
Can-DO Attitude
95%
