Wilberk Koney

KW KONEY TAWIAH WILBERK | Tema - Ghana | LINKS • https://www.linkedin.com/in/wilberk-koney/ PROFESSIONAL SUMMARY As the former President of Highvibes Digital Limited, I oversaw the daily operations of a global music distribution and publishing company serving artists and labels across more than 40 countries. My responsibilities included onboarding new clients and employees, supervising operations across departments, and managing customer support through helpdesk systems. I also handled educational content on the music business and worked directly with customers to resolve issues promptly and professionally. I successfully established Highvibes Publishing, where I managed the registration of musical works with collection societies and implemented structured royalty collection processes. My leadership helped position the company as a trusted global platform by improving communication channels, maintaining client satisfaction, and ensuring operational efficiency. SKILLS • • • • • Data Entry Customer Service Microsoft Office Digital Transformation Email Handling & Management • • • • • Chat / Remote Support Talent Acquisition Team Leadership Executive Presence Effective Decision Making WORK HISTORY Digital Content Manager | Highvibes Digital Limited - (From December 2019 to January 2021 | Tema, Greater Accra, Ghana • • • • • • • • • • • • Content Acquisition and Management Metadata Management Content Distribution Platform Management Analytics and Reporting Marketing and Promotion Content Monetization Rights Management Customer Support and Issue Resolution Technology and Tools Management Trend Analysis and Strategy Development Team Collaboration and Leadership Publishing Administrator | Highvibes Digital Limited - (From January 2021 to May 2022) | Tema, Greater Accra, Ghana • • • • • • • • • • Register songs with collection societies (PROs, MLC, HFA, etc.) worldwide. Collect performance, mechanical, and other publishing royalties from all territories. Track, process, and report royalty earnings to songwriters and rights holders. Ensure accurate metadata, ownership splits, and copyright documentation. Handle synchronization, mechanical, and print license requests on behalf of rights holders. Resolve disputes and claim conflicts with other publishers or administrators. Maintain up-to-date song catalogs, ISWC, ISRC, and IPI data. Verify royalty statements and ensure compliance with collection society rules. Oversee sub-publishing or affiliate administration in foreign territories. Provide transparent earnings reports and statements to writers and publishers. President | Highvibes Digital Limited - (From May 2022 to August 2025) | Tema, Greater Accra, Ghana • • • • • • • EDUCATION Address employee and managerial concerns and implement corrective actions to promote compliance. Engage positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit. Identify new revenue generation opportunities to maximize bottom-line profitability. Coach and guided senior managers to improve employee job satisfaction and achieve higher performance levels. Implement strong hiring and training techniques to promote team cohesiveness and streamline overall workflow. Making large-scale financial decisions alongside company board of directors and supervised company spending to reduce material losses and maximize profits. Analyze and track business metrics and made appropriate adjustments to meet supply and demand needs. New Juaben Senior High School - Eastern Region, Koforidua, Ghana General Arts Graduation Year - 2013 HOBBIES * Reading * Writing * Listening to music * Gym Exercise / Training LANGUAGES * English (Advanced) * Twi (Intermediate) * Ga (Intermediate)