Wendy Shingai Madende

Attentive administrative team member with people skills and clerical talents to serve team members and clients. I have more than 10 tears working experience in administration roles and operations. I have great organizational and communication skills. I am hardworking, a fast learner and always ready to tackle new challenges. I am reliable and self-motivated with judgment and knowledge to handle a wide variety of daily assignments. My skills include time management, records administration, project management, typing, email management, calendar management, customer service and multi tasking to mention just a few. I enjoy sharing ideas and collectively working towards shared goals.I am equipped with practical skills and knowledge that I can apply to my work on a daily basis. I am a resourceful problem solver who can effectively address issues as they arise. My ability to think critically and find solutions has been instrumental in my previous roles. I am adept at drafting emails, memos, and reports that are clear and concise. In one of my previous roles I had the chance to compile training manuals for external and internal clients. The training manuals were for occupational health and safety courses that included fire safety, first aid, working in confined spaces and using protective were (PPE). I thrive in dynamic work environments and can quickly adapt to changing priorities and tasks, ensuring that I remain productive and responsive at all times. I am proficient in a wide range of office software including Microsoft Office Suite (word, excel, powerpoint,outlook) and have experience with various administrative tools and systems. I work well in a team, contributing positively to group dynamics and collaborating with colleagues to achieve common goals. I understand the importance of maintaining confidentiality in administrative roles and am committed to upholding the highest ethical standards. Among some of my duties in previous roles included, scheduling office meetings, managing digital and analog files in accordance to established procedures and resolving customer problems and complaints. I also scheduled client appointments and staff meetings. i tracked office supplies and restocked low items to keep team members on task and productive. I also held the first point of contact for all internal and external communications with executive level officers. My accomplishments include compiling training manuals that were accredited by the local accreditation body for training institutions and consultancies. The company that I worked for was awarded reaccreditation for 10 years because of my hard work and diligence. I believe in setting achievable deadlines and taking on work that I know I can effectively and efficiently handle.