Wendell Vandayar

Wendell Philip Ashton Vandayar 2 Russell KwaDukuza stanger- |- Personal Details Date of Birth 30/05/1985 Marital Status Married Nationality Indian Religion Christian Passport Yes Gender Male Driving Licence Code 08 Place Richard's bay Education Course / Degree School / University Grade / Score Year Matric Richard's Bay Secondary Grade 12 2002 Mechanical Engineering ITT AMERICA PASS 2015 Languages English, Afrikaans, Zulu Skills Active listening. Communication. Computer skills. Customer service Interpersonal skills. Leadership. Management skills. Problem-solving. Experience Technician 2001 - 2003 Onsite Computers Duties: 1.Paying close attention to the user’s description of their computer problem and asking questions to identify the problem and determine how to solve it 2. Training users on how the use of new hardware or software 3.Testing and evaluating the organization’s computer network 4. Troubleshooting network problems and individual user hardware or software problems 5. Setting up or repairing computer hardware and other associated devices such as printers and scanners External sales 2003 - 2005 Brilor Industrial Suppliers Duties And Products: Valves, Pumps, Instruments and Engineering 1. Prospecting and Lead Generation: Identifying potential customers through various methods such as cold calling, networking, and researching. 2. Sales Presentations and Demonstrations: Explaining and showcasing products or services to potential customers, highlighting their benefits and features. 3. Customer Relationship Management: Building and maintaining strong relationships with customers, understanding their needs, and ensuring satisfaction. 4. Negotiation and Closing Sales: Negotiating terms of sales, addressing objections, and closing deals to meet or exceed sales targets. 5. Product Knowledge: Keeping up-to-date with the company’s products or services and understanding the industry landscape. 6. Market Research: Gathering information about market trends, competitors, and customer preferences to adapt sales strategies accordingly. 7. Reporting and Documentation: Maintaining accurate records of sales activities, customer interactions, and progress towards targets. 8. Customer Support: Providing post-sale support to ensure customer satisfaction and address any issues or concerns. 9. Team Collaboration: Working with other departments, such as marketing and customer service, to ensure a seamless customer experience. 10. Sales Strategy Development: Contributing to the development of sales strategies and tactics to improve performance and reach new markets. Would you like more detailed information on any specific duty. Clients: Mondi Paper Foskor Rio Tinto South 32 Transnet Bidvest Tank Terminals Sappi Richard's bay coal terminal Clarient ATM Technician 2005 - 2007 CS Holdings Duties: Cash in transit, reloading atm,s and repairs to atm,s and computers 1. Prioritizing and planning service calls. Directly communicating with customers for service resolutions. 2. Timely and accurate reporting of service updates. Following material control processes in support of assigned responsibilities (keys, combinations, alarms, parts inventory, etc.). 3. Organizing and utilizing technical documentation in support of job responsibilities. Providing first-line maintenance on ATMs to include: Troubleshooting of problems. Clearing of paper jams, card jams, bill jams, deposit jams, etc. 4. Maintenance of ATMs including replacement of consumable materials, belts, air filters, feed parts, assemblies, etc. 5. Cleaning equipment exterior and interior on each service call. 6. Providing repairs and preventive maintenance on a variety of financial equipment including ATMs, driveup/conventional equipment, check sorters/proof machines, scanners, and small equipment. 7. Performing simple and complex installation functions including pulling cable, anchoring/mounting of equipment, installing locks, configuring equipment, and providing training to customers. 8. Adhering to service operating procedures. Providing technical support to other service team members. Technical Sales 2008 - 2011 Kzn Tools And Engineering Duties and Products: Industrial and domestic tools, plant hire, projects and Engineering 1. Prepare and give technical presentations to explain to customers how the products and services work. 2. Work with the customers and Engineers to ensure the equipment meets the system requirements. 3. Communicate with the sales team to understand consumer demands and offer sales support where necessary. 4. Secure orders, guarantee product standards and assure product delivery. 5. Establish customer rapport and acceptance. 6. Plan for modifications to products to meet consumer demands. 7. Help clients to solve problems with product usage. 8. Recommend new and improved products to the customers and explain how the equipment will be more costeffective. Sales of all types of power tools to the following industries: Foskor Mondi Rio Tinto Hulamin Ilovo Sugar South 32 Sappi Tongaat hullets Mpact Paper Royal Swazi Sales Director 2011 - 2020 Turbofluid South Africa Duties and Products: Pumps, mechanical Seals, Piping, Fabrication and Engineering 1. Strategic Planning: Developing and implementing sales strategies to achieve organizational goals. 2. Team Management: Leading and motivating the sales team, including hiring, training, and performance evaluation. 3. Sales Forecasting: Analyzing sales data to forecast future sales trends and set targets. 4. Budget Management: Creating and managing the sales department budget. 5. Customer Relationship Management: Building and maintaining strong relationships with key customers and stakeholders. 6. Market Analysis: Monitoring market trends and competitors to identify new opportunities and potential risks. 7. Sales Reporting: Preparing regular sales reports for senior management, outlining performance and progress. 8. Cross-Department Collaboration: Working closely with marketing, product development, and other departments to align strategies and optimize performance. 9. Compliance and Policy Adherence: Ensuring all sales activities comply with company policies and legal regulations. 10. Innovation and Improvement: Identifying areas for improvement in sales processes and implementing new techniques and tools to enhance efficiency and effectiveness. Pump and Manufacturing Industry Clients: Mondi Foskor South 32 Rio Tinto Hulamin Transnet Clarient Res corporation And many more Company liquidated during Covid pandemic Sales Engineer 2021 - 2024 Valcon South Africa Duties and Products: Valves, Pumps, Mechanical Seals and Engineering 1. Product Demonstration and Presentation: - Explaining the technical aspects of a product to potential clients. - Demonstrating how a product meets the client’s needs. 2. Sales Support: - Collaborating with the sales team to understand customer requirements and provide sales support. - Assisting in the preparation of sales proposals and presentations. 3. Customer Relationship Management: - Building and maintaining strong relationships with customers. - Providing technical support and advice to clients post-sale. 4. Technical Expertise: - Staying up-to-date with the latest industry trends and technologies. - Conducting technical training sessions for the sales team and clients. 5. Solution Design: - Analyzing customer needs and designing customized solutions. - Creating technical documentation and specifications. 6. Market Research and Feedback: - Gathering feedback from clients and sharing it with the product development team. - Conducting market research to understand customer needs and identify new opportunities. 7. Project Management: - Managing and coordinating projects from inception to completion. - Ensuring that projects are delivered on time and meet client specifications. 8. Troubleshooting and Problem-Solving: - Diagnosing and resolving technical issues for customers. - Providing after-sales support to ensure customer satisfaction. Clients: Foskor Mondi Paper Mpact paper Rio Tinto South 32 Transnet Umgeni water Clarient Ilovo sugar Sappi Stanger and Mandini Sapref Swaziland ( All sugar RES corporation and Water board Swaziland) Mozambique ( aluminum Smelter) Mphumalanga ( Pg bision, Mpact ) Current Position