Wendell Pioquinto

WENDELL DE LEON PIOQUINTO Address: Phone: Email: 0772 Purok 7, Talampas, Bustos,Bulacan-- SUMMARY To adapt to a dynamic professional environment and apply my expertise in innovative hospitality practices, ensuring exceptional service and operational efficiency. Committed to upholding integrity, strong work ethics, and continuous growth, contributing to the organization's success and outstanding reputation. WORK EXPERIENCE March 2025 - Present ADMISSIONS OFFICER, CASA COLLEGE • Inform students about admissions and address their inquiries. • Process paperwork for accepted students. • Update and maintain a database of students' information. June - November 2023 HOUSEKEEPING SUPERVISOR, KALAHARI RESORTS AND CONVENTION CENTER, PA USA • Assigned tasks and inspected housekeeping work for cleanliness standards. • Addressed complaints on service quality. • Trained housekeeping staff. Dec. 2022 - June 2023 ·FRONT DESK, KALAHARI RESORTS AND CONVENTION CENTER, PA USA • Welcomed guests, managed check-ins, distributed keys, and explained amenities. • Took payments from customers. • Responded to guest issues and complaints in a friendly, timely manner. DESK INFORMATION CLERK, VILLA NATIVIDAD RESORT • Managed room bookings and registrations. • Assisted guests with inquiries and requests. ON THE JOB TRAINEE, HOLIDAY INN CLUB VACATIONS, ILLINOIS January - Dec. 2021 May - August 2019 • Ensured guest safety and enforced pool regulations. • Maintained cleanliness, setup, and safety of pool areas and facilities. • Assisted guests with needs in the pool area per hotel safety guidelines. EDUCATION - FAR EASTERN UNIVERSITY BACHELOR OF SCIENCE IN TOURISM MANAGEMENT 2012 - 2015 SAINT CHARLES ACADEMY SECONDARY SAINT CHARLES ACADEMY 2006 - 2012 ELEMENTARY ADDITIONAL INFORMATION Technical Skills: • • • • Proficient in Amadeus system for airline operations Strong written and oral communication skills Ability to work effectively with diverse cultural backgrounds Adaptable and flexible in handling unexpected challenges. REFERENCE Hatty Dade Housekeeping Director Email:- Jay Patel Kalahari Resorts Front Desk Manager Email:-