Wendee Cabrillos

Wendee Cabrillos SALES & MARKETING SPECIALIST Profile Contact Virtual Assistant since 2018. With vast experience in Customer Support, Technical Support, Tutoring, eBay Listing, Social Media management, Travel Planning, Web research, Canva, and Sales & Marketing. - Purok 1 Cogonon, New Bataan, Davao de Oro 8804- Education Tagoloan Community College B.S in Information Technology Agusan National High School Secondary Magugpo Pilot Central Elementary School Primary Work Experience Sales and Marketing Specialist Yeouth/KEVGO Brands LLC | July 2019 - December 2021 - Managing Instagram accounts and growing followers - Creating and editing photos using Canva - Reposting photos from customers - Sending initial messages and follow-ups - Updating all trackers and creating reports - Creating email accounts and Instagram accounts - Collecting qualified leads manually through Instagram and Tiktok - Mentoring newly hired co-employees to fully understand their roles, responsibilities, and accountabilities Freelance Virtual Assistant July 2018 to June 2019 - Managing and scheduling Instagram posts, boost engagements on posts - Doing web research and data entry - Travel planner, making itineraries, searching for available Airbnb at a specific location and as well as flights eBay Lister Rhonda's Shop| August 2017 to June 2018 - Search for profitable items using Zik Analytics - Optimize titles on each product - List and upload items from Home Depot and Amazon using Autodstool and DSMTool - Delete listings that have not been sold for the past 30 days - Respond to feedbacks on eBay Online English Tutor Bibo Global Opportunity Inc.| September 2016 to March 2017 - Teach English to second language learners, young or old, students and professionals in Japan or any parts of the world - Teaching Conversational English, Business English, Reading and Writing Skills, Listening and Speaking Skills, Grammar and Vocabulary, or Useful Language Expression and Idioms Customer Service & Technical Support Representative Sutherland Global Services| February 2012 to June 2016 - Document call conversation as well as the actions taken to resolve issue or concern - Explain bill charges, collect payments and issue a refund or adjustments if necessary - Provide technical support with issues on customer's TV, Internet, telephone, and mobile phone connectivity - Provide customer service and technical support with issues on customer's Antivirus program through phone, chat, and email