Warren
Mindanao
Career Summary
I embarked on my professional journey as a frontline
Sales/Business
Development
Professional
ambassador, honing my skills in customer service and inbound
EDUCATION
leveraging my rich experience to drive results. Along the way,
Secondary
mastered the art of effective dialing, and fine-tuned
2002—2006
compelling calling scripts, crafting a trajectory marked by
O.B. Montessori High
continuous growth and success
School
WORK EXPERIENCE
Angeles City Pampanga
Tertiary
2006—2009
Mapua Institute of
sales for a year. Transitioning into the dynamic realm of
appointment setting and lead generation, I've thrived over the
past seven years. In 2021, I seamlessly pivoted to sales,
I've adeptly maneuvered through various CRM systems,
Business Development Manager | Omada One
March 2023 - Present
Full time
● Identify business opportunities, partnerships, clients, and
Technology(Mapua
markets.
University)
● Build and nurture relationships with clients, partners, and
BS Architecture
stakeholders.
Intramuros Manila
● Develop and implement strategic plans to achieve
CONTACTS
business objectives.
● Collaborate with sales teams to drive revenue growth and
● Email:
close deals.
warren.mindanao
● Conduct market research to understand customer needs
@outlook.com
and behaviors.
● Contact Number:
● Support marketing efforts by developing strategies and
-
campaigns.
● Stay updated on industry trends and technologies for
SKILLS
continuous improv
Professional
● Cold calling
Lead Generation/Research Team Lead | Cloudstaff Inc
● Lead Generation
June 2022 - March 2023
●
Sales
Full time
Supervise and lead the lead generation and research
● Customer Service
●
● Sales Support
team
● Research
●
Provide guidance, mentorship, and support
● Team
●
Develop lead generation and research strategies
●
Identify target markets and channels
●
Optimize lead generation and research processes
Management
Software
●
Implement best practices
● Zoho
●
Oversee lead generation activities
● Pipedrive
●
Ensure lead quality and alignment
● Hubspot
●
Analyze data and provide insights
● Hubstaff
●
Monitor team performance against targets
● Salesforce
●
Provide feedback and evaluations
● Apollo
● Gsuite
● Microsoft Office
● GoHighlevel
● Close.io
Personal Info
● Birthday:
September 25,
1989
● Civil Status:
Client Success Manager | Financial Education Jeremy
August 2020 - June 2022
Part time
●
Build and maintain strong client relationships
●
Monitor client satisfaction and address issues promptly
●
Identify upselling and cross-selling opportunities
●
Deliver compelling sales presentations
●
Manage the sales pipeline effectively
●
Follow up with prospects and build relationships
●
Maintained 30% closing rate
Married
Business Development Representative | TOA Global
April 2020 - October 2020
Full time
● Generating appointments for Business Development
Managers in Australia
● Encouraging prospective clients to attend company
webinars
● Consistently hit the quota of 20 appointments per month
Senior Market Insights Consultant | Direct Sourcing Solutions
November 2016 - April 2020
Full time
● Worked for various campaigns and clients in Hong Kong,
Philippines, Australia, New Zealand
● Source new sales opportunities through inbound lead
follow-up and outbound cold calls and emails.
● Met sales quota consistently each month, KPI of 18
qualified booked appointments on average
● Establish and maintain a high level of understanding of
the client’s services and its offerings.
Senior Market Insights Consultant | CXC Global
April 2016 - October 2020
Full time
● Engaged in scouting out for leads and existing
opportunities that may help the client in achieving its
sales goals and targets. In line with this involved phone
activity – inbound and outbound – to help the business
achieve its goals.
● Must document all sales related activity in CRM or other
related software as may be required by the client
● Consistently hit the quota of 18 qualified appointments
per month
Lead Generation Specialist | Beepo
October 2014 - March 2016
Full time
● Worked for various campaigns like NEC, Officemax, Beepo
Outsourcing, Solar Campaign
● Gather correct customer information during a
conversation to make an appointment
● Consistently made 20 qualified appointments per month
● Must document all sales related activity in CRM or other
related software as may be required by the client
Inbound Sales/Customer Service Representative | Iqor 3
March 2014 - June 2014
Full time(Contractual)
● Answer calls and provide the required information by
resolving queries. This task is performed by following
standards of the company and maintaining premium
quality of services.
● Coordinate with the customer, try to know their concerns
by avoiding any interruption in conversation, etc.
● Assist and guide customers in placing an order with all
the required knowledge of the services and goods. Take
orders through the phone.
CHARACTER REFERENCES
Available upon request
