Wanda Meza

A proactive Remote Operations Specialist with over 4 years of experience in optimizing workflows and managing complex data. I excel at organizing information, implementing efficient solutions, and ensuring quality and consistency in high-volume environments. My keen eye for detail ensures standards are exceeded and operations run smoothly.

My professional background includes extensive experience in corporate travel, where I meticulously managed and organized high-volume travel data and documentation for over 300 monthly itineraries. I’ve designed and implemented data organization workflows that significantly boosted efficiency and resolved last-minute disruptions, maintaining a top-notch client satisfaction rating.

I am a highly autonomous professional, having supported teams with proactive follow-ups and case coordination. With a strong foundation in virtual customer service and a proven track record of handling a high volume of inquiries, I am adept at troubleshooting and providing efficient solutions.

My current location in Costa Rica provides a strategic advantage for companies with operations in the Americas or for those needing to cover evening hours for their European teams. I am flexible and accustomed to collaborating with remote teams across multiple time zones to meet deadlines and ensure seamless project delivery. I am eager to contribute my skills and dedication to a global team that values efficiency and excellence.

Let's connect and explore how I can support your operational needs and help drive your projects forward!