Wafa

I have more almost 2 years of work experience as a Customer Service Representative and have a successful track record of problem-solving, communication, and decision-making skills. Therefore I find myself very confident to be the best candidate for customer support vacancy.

I am a highly methodical, amenable, and results orientated team player who is experienced in taking inbound calls and email handling from customers regarding products and services. 

Furthermore, I have learned how to deal with a wide variety of customers, from the pleasant customer to the irritated. In every case, I assess their needs and how PayPal can address them most effectively. I am good at understanding the psyche of the customers and hence knowing when to identify opportunities to sell services to the customer. The vast majority of my customers have walked away feeling satisfied.

More importantly, they have returned to do business with us again.

If you are looking for a qualified professional to provide superior service and to promote customer satisfaction, you have found one in me. I assure you that you will not regret appointing me, and I would demonstrate myself as an asset to the organization.