Vybhav Kumar
$5/hr
Technical Support - Chat & Email, Data entry, Remote Support, Virtual Assistant
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 39 years old
- Location:
- Bangalore, Karnataka, India
- Experience:
- 5 years
Other
About
I’m a Technical Support Specialist with a total of 5 years of experience in IT/ITES industry. I have worked in various channels of customer service domain in different companies.
These are my key areas of expertise:
- Technical Support
- Remote Support
- Customer Service
- Email Support
- Chat Support
- Virtual Assistant
- Manage Ticketing System
- Data Entry
- Web Research
I provide top quality support for various issues related software installation and upgrades, general hardware/network and much more. I’m efficient in remote desktop support, and application testing. I have a very good experience in ticket handling, escalations and managing CRM tool. I have a proven experience in an application support environment. I have obtained ITIL Foundation V3 certification in IT Service Management.
Skills
